Driver/ Warehouse Associate Job at MSupply in Grand Rapids
MSupply, Grand Rapids, MI, United States, 49528
About Munch’s Supply
Munch’s Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today, the company focuses exclusively on supplying heating, cooling and plumbing industry contractors with quality products, serving professionals in Illinois, Indiana and Michigan. For more than 65 years, Munch’s Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard, Trane, Mitsubishi and Rheem. For more information, visit munchsupply.com.
About mSupply TM
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com .
Job Summary
The Driver/Warehouse Associate is responsible for delivering merchandise to customers, vendors, and other locations, while also supporting warehouse operations including shipping, receiving, stocking, picking, and inventory handling. This role ensures safe use of company vehicles and equipment, delivers exceptional customer service, and adheres to all safety protocols and operational procedures.
Job Duties & Responsibilities
Provides exceptional service through timely, professional communication and effective issue resolution
Handles inquiries via phone, email, and fax courteously and efficiently
Builds collaborative relationships with customers, vendors, and internal teams to support problem-solving
Safely delivers merchandise to customers, vendors, and branch locations, verifying product accuracy and securing loads
Maintains valid driver’s license and DOT certification, reporting any expirations or incidents promptly
Performs daily vehicle inspections, ensures maintenance and cleanliness, and follows all delivery procedures
Utilizes GPS and mobile devices effectively and maintains regular communication with supervisors
Supports receiving, shipping, stocking, and order fulfillment activities
Sorts and stores inventory by size, type, or code, ensuring accurate labeling and documentation
Maintains a clean, organized, and safe work environment
Operates warehouse equipment safely and processes shipping documents, including bills of lading, with accuracy
Follows procedures for labeling, verifying, and reporting inventory discrepancies
Assists with physical counts and promptly reports product damage
Maintains inventory accuracy and proper product placement within the warehouse
Follows all company safety policies, including job site protocols and equipment checks
Uses appropriate PPE and addresses unsafe conditions promptly
Secures loads for transport and handles hazardous materials in accordance with safety guidelines
Safety-sensitive position requiring consistent alertness and adherence to safe work practices
Maintains proficiency in company systems for data entry, communication, and routine administrative tasks
Performs other duties as assigned, with flexibility to adapt to evolving business needs and responsibilities
Qualifications
High school diploma or GED equivalent
2+ years of experience in driving, warehousing, or related functions
Valid state driver’s license, minimum 1-year DOT certification, and insurable driving record
Strong aptitude for math and numerical analysis
Physical Demands & Work Environment
This full-time position may require 40+ hours per week and involves regular physical activity, including:
Frequent lifting of 25–50 lbs., with occasional lifting up to 100 lbs. and pushing/pulling up to 300 lbs.
Operation of forklifts and material handling equipment for extended periods (up to 6 hours daily)
Routine bending, climbing, squatting, kneeling, reaching, and use of hands, arms, and feet for equipment operation
Periods of sitting, standing, walking, and twisting throughout the shift
Visual demands include close, distance, color, and peripheral vision, along with depth perception and focus adjustment
What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:
Medical, dental, vision, and prescription coverage effective immediately
401(k) plan with company contributions
Life insurance and short- and long-term disability coverage
HSA/FSA options and an Employee Assistance Program (EAP)
Paid time off, including vacation, holidays, and personal days
Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
We are an equal opportunity employer and make employment decisions without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identity, disability, or military service history. To request reasonable accommodation, contact careers@msupply.com
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle, a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
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