Cleared Engineering Operations Technician, ADC (Amazon Dedicated Cloud) Job at A

Overview

Cleared Engineering Operations Technician, ADC (Amazon Dedicated Cloud) | Job ID: 3081934 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running and support data centers, servers, storage, networking, power, and cooling equipment to ensure continual access to services. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high safety and security standards while providing capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Engineering Operations Technicians (EOT) are Amazon Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. Equipment includes stand-by diesel generators, electrical switchboards/switchgear, circuit breakers, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

Responsibilities cover a range of tasks with or without reasonable accommodation.

Key responsibilities

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
• Troubleshoot facility and rack-level events within internal SLAs
• Perform limited maintenance tasks including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

Experience snapshot

A day in the life: After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will review maintenance schedules, perform routine physical checks of critical systems, conduct preventative maintenance, troubleshoot issues, take repair actions, and work on advanced qualifications and projects as your career progresses at AWS. You will also author technical procedures and work orders.

Team context: The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for customers in the Intelligence Community. AWS is the world’s most comprehensive cloud platform, trusted by startups to Global 500 companies.

Culture and inclusion: Amazon values diverse experiences. We encourage candidates to apply even if they do not meet all preferred qualifications. We value work-life balance and provide flexibility in working culture. Our affinity groups foster inclusion and ongoing learning experiences. We strive to become Earth’s Best Employer with knowledge-sharing, mentorship, and career development opportunities.

BASIC QUALIFICATIONS

• 3+ years of maintenance experience on mechanical or electrical equipment
• Experience with building management systems (BMS/EPMS)
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

PREFERRED QUALIFICATIONS

• Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (e.g. military, telecom)
• Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling
• Experience with building management systems (BMS and EPMS control systems) and data collection/trending
• Operating engineering licenses such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), and/or NFPA 70E Cert

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you require a workplace accommodation during the application or hiring process, visit the accommodations page for more information. If your country/region isn’t listed, contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. Base pay ranges from $68,300/year to $152,700/year based on location and experience. Amazon is a total compensation company; depending on the role, equity, sign-on payments, and other forms of compensation may be provided. For more information, please visit the Amazon benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Important FAQs for current Government employees: Before proceeding, please review the following FAQs. https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.