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Amazon Web Services (AWS)

Amazon Web Services (AWS) is hiring: Network Infrastructure Engineer I , Amazon

Amazon Web Services (AWS), San Antonio, TX, United States, 78208

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Overview

Join to apply for the Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD) role at Amazon Web Services (AWS).

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high standards for safety and security while providing scalable capacity at a low cost for our customers. You’ll experience an inclusive culture that empowers you to own ideas to completion.

AWS is looking for a Network Infrastructure Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As dedicated cloud regions expand, Infrastructure Operations seeks builders to scale network systems to stay ahead of customer demand. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and help automate and scale our network. The role includes scaling support of several data center locations and day-to-day capacity management, working with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

The ideal candidate is highly autonomous, detail oriented, has strong written and verbal communication skills, and significant experience in supporting large-scale, enterprise-class networks. Excellent network implementation and troubleshooting skills, plus a proven documentation methodology, are required. The ability to work in a fast-paced, collaborative environment is essential. You will build or enhance tools, develop best practices, refine operational procedures, and think proactively. This position requires that the candidate be a US Citizen and possess an active TS/SCI security clearance with polygraph.

Key responsibilities

  • Clearly communicate project status and blockers to leadership and project management.
  • Perform device build and cabling validation activities.
  • Manage cabling vendor activities and perform quality assurance activities.
  • Support Network Engineering deployment activities during scheduled change management windows and participate in the migration, basic configuration, and rollout of new or upgraded hardware.
  • Complete customer requests via Remedy trouble ticketing system.
  • Troubleshoot networking, routing, and inter-connectivity issues, including device configuration and low-level application interaction; deliver simple, sustainable, and repeatable solutions and processes.
  • Manage work and priorities through ticketing system and workflow; collaborate with stakeholders to remove project obstacles.
  • Travel within geographical work area is required; up to 40% travel outside traditional work area may be required, possibly including international travel, with small project scopes and ambiguous details in a relevant environment.

Basic Qualifications

  • Current, active US Government Security Clearance of TS/SCI with Polygraph
  • Knowledge of network cabling, optic types, and test equipment (e.g., VFL, power meter, OTDR)
  • General understanding of data center infrastructure components
  • 3-5+ years of mid-level and/or enterprise experience as a technician or engineer; or an equivalent combination of education and experience

Preferred Qualifications

  • Certifications such as CCNA, CCNP, or JNCIA
  • BS in Information Systems or Computer Science or relevant certifications
  • Understanding of infrastructure technologies including routers and switches and common networking protocols (BGP, OSPF)
  • Knowledge of network cabling, optic types, and test equipment (e.g., VFL, power meter, OTDR)
  • General understanding of data center infrastructure components

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Our compensation reflects the cost of labor across several US geographic markets.

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