Overview
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
Responsibilities
- In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
- In compliance with SOPs and FDA guidelines, performs venipuncture on donors to begin the pheresis process.
- Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety; ensures the donation process is efficient and makes adjustments to provide a positive donor experience.
- Educates new donors on the use of therapeutic products made from donated plasma; explains the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor; answers donor questions timely, accurately and professionally.
- Maintains alertness to donor reactions and assists with reactions or notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents during the pheresis process, such as machine alerts, alarms, volume variances and donor adverse events.
- Performs calibrations and verifies maintenance as outlined in the SOPs; responds to and resolves complex equipment alarms or donor issues.
- Troubleshoots equipment failures; creates incident documentation and removes or replaces equipment from service.
- Monitors donor flow to ensure continuous turnover; alerts Group Leader or Supervisor of donor-flow issues.
- Collects arm samples or whole blood samples from donors for testing.
- Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
- Understands policies and procedures associated with hyperimmune programs at the center, if applicable.
- Maintains a clean, efficient work environment and ensures sufficient operating supplies and forms are available; follows Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures; promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet business needs.
- Bilingual skills may be required, at the organization’s discretion, to meet business needs.
- Perform other job-related duties as assigned.
Education
- High school diploma or equivalent required.
Experience
- Internal CSL Employees/Applicants must have successfully completed the CSL Plasma phlebotomy training.
- External candidates must have a minimum of 6 months experience as a phlebotomist; one year of experience is preferable.
- Minimum twelve (12) months experience in a medical or health care environment preferred or an equivalent combination of education and experience.
Working Conditions
- Ability to complete routine forms or conduct routine oral communications; ability to understand, remember and apply oral and/or written instructions.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally stand and walk up to 100% of the time; reach, bend, kneel and demonstrate high manual dexterity.
- Occasionally lift and carry up to 25 pounds.
- Fast-paced environment with frequent interruptions; exposure to hazardous chemicals, extreme temperatures and blood-borne pathogens.
- Required to wear Personal Protective Equipment in specific tasks or areas and may require overtime and extended hours to support center operations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
About CSL Plasma
CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.
Inclusion and Belonging
We want CSL to reflect the world around us. Inclusion and Belonging is at the core of our mission and who we are. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
Do work that matters at CSL Plasma!
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