Responsibilities
- Perform venipuncture and manage the pheresis process in compliance with SOPs to collect plasma, including donor setup, monitoring, and disconnect procedures.
- Conduct all aspects of the pheresis procedure in accordance with SOPs and FDA guidelines; monitor donor safety and process efficiency to ensure a positive donor experience.
- Evaluate donor vein performance, identify potential issues, and make adjustments to expedite donation and ensure product quality and donor safety.
- Educate new donors on therapeutic plasma products when applicable, explaining the screening process, health tests, appointment system, fees, center policies, nutrition, and other pertinent information; answer donor questions promptly and accurately.
- Monitor donors for reactions, assist as needed, and notify appropriate staff if adverse events occur.
- Record incidents during the pheresis process using the designated device (PDA) and document machine alerts, volume variances, and donor adverse events.
- Perform calibrations and verify maintenance per SOPs; respond to and resolve complex equipment alarms or donor issues; troubleshoot equipment failures as required.
- Monitor donor flow on the floor to ensure continuous throughput and escalate donor flow issues to the Group Leader or Supervisor as needed.
- Collect arm or whole blood samples from donors for testing and ensure accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
- Understand policies and procedures related to hyperimmune programs at the center, if applicable.
- Maintain a clean, efficient work environment and ensure available operating supplies and forms; follow all Health Safety & Environmental (HSE) and OSHA policies and promote safety in all actions.
- Maintain confidentiality of all personnel, donor, and center information.
- May be cross-trained in other areas to support business needs; bilingual skills may be required at the organizations discretion.
- Perform other job-related duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Minimum twelve (12) months of experience in a medical or health care environment preferred or an equivalent combination of education and experience.
- For Centers located in California: automated plasmapheresis professionals must be state-certified as a Certified Phlebotomy Technician I, or be a current Registered Nurse by the State of California.
- Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
About CSL Plasma
CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.
We want CSL to reflect the world around us
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more about Inclusion and Belonging at CSL.
Do work that matters at CSL Plasma!