Four Seasons is hiring: Overnight Security Officer in Seattle

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we recognize a familiar face, welcome a new one and treat everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. Life is richer when we truly connect to the people and the world around us.

About the location

Sleek urban retreat in the Pacific Northwest. Seattle offers snow-capped mountain peaks, deep-blue waters and evergreen forests. The hotel is in the heart of downtown Seattle, near the Seattle Art Museum, Pike Place Market and Elliott Bay. Goldfinch Tavern offers local flavors from Pacific Northwest chefs. Four Seasons Hotel Seattle is looking for a Safety and Security Officer who shares our passion for excellence and provides great service to our internal and external guests. This position reports to the Security Manager. U.S. work authorization is required.

About Us

Four Seasons prides itself on a commitment to the Golden Rule philosophy and delivering the best possible experience for guests and employees. Our employee-centric approach has earned recognition in Fortune Magazine’s “100 Best Companies to Work For” since 1998.

Overlooking Elliott Bay and Puget Sound, our luxury guestrooms are near Pike Place Market and the Seattle Art Museum. In partnership with Seattle Executive Chef Ethan Stowell, we showcase Pacific Northwest cuisine in Goldfinch Tavern, our signature restaurant.

Key Elements of the Job

• Assist hotel team with the protection of guests, patrons and associates; property, building and grounds. Enforce hotel rules, regulations and policies, as well as department rules and standards.
• Promote safety awareness and enforcement to reduce accidents and loss; complete safety inspections and provide training as required.
• Respond to all emergency calls; assist in the Fire Command center when needed. Understand fire/life safety systems and emergency procedures.
• Patrol the building, identify and correct safety, security, and fire hazards. Be able to walk/run up stairs carrying a fire extinguisher.
• Implement all security and safety policies and procedures.
• Share duties in the Operations Center with emergency and department phone monitoring, CCTV monitoring, alarm monitoring, access control and key management.
• Respond appropriately in hotel emergencies and safety situations.
• Assist with Workers’ Compensation, complete reports, and maintain health and safety records.
• Write comprehensive incident reports, conduct investigations, maintain records, and support general liability reporting; promote loss prevention through training and awareness.
• Present a friendly, professional image and provide personalized service to occupants, workers and neighbors.
• Act as liaison with law enforcement, city and federal agencies and hotel associations.
• Respond to non-emergency security calls, minor injuries, disputes and complex issues; mediate when needed.
• Contain and transport items per Blood Borne Pathogen program and training.
• Provide basic security services, key control, guest room lock issues, safe malfunctions and lockouts.
• Participate in and support the hotel Fire Plan and Fire and Emergency Response readiness.
• Work harmoniously with co-workers and supervisors; manage lost and found items and conduct bag checks as required.

Preferred Qualifications and Skills

• At least 1 year of security experience, preferably in hotels
• High School diploma; Bachelor’s Degree preferred
• Ethical approach to outcomes; strong interpersonal and relationship-building skills
• Safe, prudent and organized work manner
• Flexible schedule; ability to work weekdays, weekends, holidays, evenings and overnight shifts
• English language proficiency (reading, writing and speaking)
• Ability to multi-task in a high-volume, demanding environment
• Strong problem-solving skills and guest-handling abilities

Successful safety and security officer attributes

• Initiative
• Ethics
• Communication skills
• Common sense
• Civility
• Service mentality
• Humility
• Controlled temper
• Thirst for new knowledge

What to Expect from Your Work Experience

• Be part of a cohesive team focused on delivering the best guest experience
• Demonstrate your unique personality and service style while upholding brand standards
• Opportunities for career growth within Four Seasons Hotel Seattle and worldwide
• Competitive pay and comprehensive benefits
• Complimentary room nights at other Four Seasons Hotels and Resorts
• Complimentary meal in the employee restaurant during shifts

Compensation: $26.22/hour, plus overnight shift premium

Learn more about our property

Visit: fourseasons.com/seattle

Follow us: facebook.com/FourSeasonsHotelSeattle, twitter.com/FSSeattle

Learn more about careers: jobs.fourseasons.com, linkedin.com/company/four-seasons-hotels-and-resorts, facebook.com/FourSeasonsJobs, twitter.com/FourSeasonsJobs

We look forward to receiving your application. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC information poster, please visit eeoc.gov