Four Seasons Hotels is hiring: Security Officer in Baltimore

Overview

Security Officer

Actively participate in the day-to-day security operations of the property to ensure the safety and security of all guests, employees and property. Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Handle and document guest and employee accidents, double locked doors, noise complaints and unruly guests. Assist disabled guests. Implement all policies, procedures and instructions regarding security and safety. Assist in implementing preventive safety and security programs. Investigate crimes committed against the hotel, guests and employees, (while at the hotel). Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. Assist hotel staff in handling of unusual guests or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters. Remain informed of current Federal and local laws and regulations as they related to the hotel, particularly in areas of guest, patron and employee rights. Take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee / manager plays. Assist in training related to the hotel's emergency procedures. Control the key lock system, alarm system and fire protection system. Make recommendations to the Director of Security in security related matters. Respond properly in any hotel emergency or safety situation.

Responsibilities

• Actively participate in the day-to-day security operations of the property to ensure safety and security of guests, employees and property.
• Patrol the interior and exterior of the hotel and confront situations or persons requiring investigation.
• Handle and document guest and employee accidents, door security, noise complaints and unruly guests; assist disabled guests.
• Implement and adhere to all security and safety policies, procedures and instructions; assist in preventive safety and security programs.
• Investigate crimes against the hotel, guests and employees; document incidents related to crime, liabilities and insurance requirements.
• Assist staff with unusual guest or employee situations including disorderly conduct, thefts, suicides, bomb threats, accidents, hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters.
• Stay informed of applicable federal and local laws and regulations related to guest, patron and employee rights.
• Support the hotel fire plan, including the General Communication Center, Command Post, technical equipment and roles of staff.
• Assist in training related to emergency procedures.
• Control the key lock system, alarm system and fire protection system.
• Provide recommendations to the Director of Security on security-related matters.
• Respond promptly to hotel emergencies or safety situations.

Compensation and Benefits

• Hourly Rate: $20.20
• Medical, vision and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holidays
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking
• And Much More!

Requirements

Work authorization in the United States required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.