Overnight House Manager Job at Chelsea Hospitality Group in Morristown
Chelsea Hospitality Group, Morristown, NJ, United States, 07961
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Chelsea Hospitality Group provided pay range
This range is provided by Chelsea Hospitality Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$75,000.00/yr - $75,000.00/yr
Evening Manager - Private Executive Inn
Schedule:Full-time | 5-day workweek | Evening & Weekend Availability Required
This private executive inn delivers an extraordinary level of personalized, discreet hospitality. We are seeking anEvening Managerto lead evening operations and guest care — someone who brings poise, precision, and warmth to the twilight hours.
This role blends the attention to detail of a houseman, the elegance of a butler, and the intuition of a seasoned host. You'll ensure every guest experience — from evening arrival through turndown — reflects the calm, tailored service that defines our standard.
Key Responsibilities
Evening Guest Experience & Hospitality Oversight
- Serve as the point person for all guest needs and service from early evening through morning handoff
- Lead nightly turndown service, including ambient room preparation and nightly amenity delivery
- Prepare and serve evening beverages and light refreshments with care and polish
- Maintain a peaceful, orderly atmosphere throughout all shared guest areas
Household Operations & Back-of-House Support
- Manage laundry, linen care, and wardrobe services for guests and residence
- Confirm, coordinate, and track dry cleaning and external service deliveries
- Enter and update guest preferences in MEWS to ensure personalized experiences
- Support the next day's readiness: room prep, kitchen assist, guest notes, and keycard programming
- Maintain a clear handoff process between daytime and overnight teams
- Document guest interactions, preferences, and notable moments
- Assist with scheduling, light administrative tasks, and guest communications when needed
Evening Manager - Private Executive Inn
Schedule:Full-time | 5-day workweek | Evening & Weekend Availability Required
This private executive inn delivers an extraordinary level of personalized, discreet hospitality. We are seeking anEvening Managerto lead evening operations and guest care — someone who brings poise, precision, and warmth to the twilight hours.
This role blends the attention to detail of a houseman, the elegance of a butler, and the intuition of a seasoned host. You'll ensure every guest experience — from evening arrival through turndown — reflects the calm, tailored service that defines our standard.
Key Responsibilities
Evening Guest Experience & Hospitality Oversight
- Serve as the point person for all guest needs and service from early evening through morning handoff
- Lead nightly turndown service, including ambient room preparation and nightly amenity delivery
- Prepare and serve evening beverages and light refreshments with care and polish
- Maintain a peaceful, orderly atmosphere throughout all shared guest areas
Household Operations & Back-of-House Support
- Manage laundry, linen care, and wardrobe services for guests and residence
- Confirm, coordinate, and track dry cleaning and external service deliveries
- Enter and update guest preferences in MEWS to ensure personalized experiences
- Support the next day's readiness: room prep, kitchen assist, guest notes, and keycard programming
Communication & Team Collaboration
- Maintain a clear handoff process between daytime and overnight teams
- Document guest interactions, preferences, and notable moments
- Assist with scheduling, light administrative tasks, and guest communications when needed
Qualifications & Requirements
- 3+ years of experience in private homes, luxury hotels, or high-touch hospitality
- Strong skills in laundry care, garment pressing, and light food & beverage service
- Exceptional attention to detail and a high level of discretion
- Comfortable working independently while remaining connected to a collaborative team
- Warm, calm demeanor with excellent communication skills
- Familiarity with hospitality systems, especially MEWS, is a plus
Preferred Attributes
- Background in formal service, butler training, or estate management
- Culinary or mixology experience
- A natural host who finds joy in anticipating needs and exceeding expectations
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
ManagementIndustries
Hospitality
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