Phlebotomy - ENTRY Phlebotomist I Job at TalentBurst in Oviedo

Overview

Job: Entry Phlebotomist I
Duration: 3 Months
Shift: Mon-Fri 7 AM-1 PM
Location: Oviedo, FL 32765

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grow within the company. The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general, along with a willingness to learn new skills.

Responsibilities

• Handle patients with care and compassion during check-ins in the lobby through either a self-service kiosk or handheld tablet.
• Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered.
• Perform phlebotomy duties following established practices and procedures once skills are obtained, including forensic and clinical specimen collection and processing.
• Maintain high levels of customer service and ensure accurate and confidential handling of patient information.
• Support lobby operations and assist with coverage as needed under supervision.

Qualifications

• Required Education: High school diploma or equivalent.
• Work Experience: Minimum of 1-2 years of client-facing customer service required (Retail, Home Health Aide, etc.). Prior Phlebotomy experience is not required. Keyboard/data entry experience a must.
• This is an entry position into Phlebotomy; candidates must be willing to learn phlebotomy skills. If they do not wish to learn phlebotomy, they should not apply.

Additional Requirements

• Candidate must have reliable transportation to the worksite (bus, Uber, or rideshare is not reliable transportation).
• Must be available to work as scheduled, be on time, and stay for the full shift. Excessive absenteeism or tardiness is not tolerated and may lead to termination.
• Candidates should reside within a 20-25 minute commute to ensure timely travel to the site for coverage.
• This is a Front of House role that will also train the candidate on Phlebotomy skills.

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