Mindlance is hiring: Phlebotomy - Phlebotomist III - Floater in Midlothian

Overview

The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment.
• Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic information / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.

Qualifications and Requirements

• Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.
• Skills: Excellent phlebotomy skills including pediatric and geriatric; superior customer focus; ability to communicate openly with peers, supervisors and patients; ability to adapt to change; knowledge of our business.
• Availability: Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Travel and flexible hours required to work multiple locations and cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Other: Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable.

Training and Locations

Training locations may vary based on trainer availability.

Work Environment and Policies

• Capable of handling multiple priorities in a high-volume setting.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.

Offer and Background

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

While Mindlance is an equal opportunity employer our clients require that we conduct background checks on all hires who receive a contingent offer of employment. It is understood that any offer extended by Mindlance is contingent on meeting the requirements set forth by the client which may include but are not necessarily limited to: criminal history (including sexual crimes), verification of social security number, employment verification, motor vehicle records (sales staff or any staff receiving car allowance), verification of education, professional licensure where applicable, and debarment authorities. This process is conducted to verify the accuracy of the information provided by the candidate. A guilty misdemeanor or felony conviction on an applicant\'s record does not in any way render the applicant ineligible for hire however all convictions will be escalated to the compliance team.

Offer of Employment Process: When making any offer of employment to a successful candidate, Mindlance staff is responsible to the hiring party to inform the candidate of the client\'s intent to extend a contingent offer of employment. Upon the successful completion of the background check and drug screen, the submission of all Mindlance paperwork along with any client specific documents the associate will be cleared for their assignment. Once the start instructions are received, which is typically the Friday prior to the candidate\'s start date the associate will receive starting instructions from the account management team.