Critical Power Field Technician (UPS Engineer) Job at Pearce Services in Baltimo

Overview

Critical Power Field Technician (UPS Engineer) – Baltimore Area

Pearce Services/Unified Power is seeking a Critical Power Field Technician to support on-site preventive, corrective, and restorative maintenance of critical power systems (UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). This role requires a customer-focused approach, strong technical skills, and the ability to quickly develop solutions for our clients.

Core Responsibilities

• Install electrical equipment such as small rack-mounted UPS equipment, batteries, and UPS/battery monitoring equipment.
• Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
• Perform remedial services, including failure analysis, troubleshooting, component replacements and repairs, and battery string installations.
• Build and maintain customer relationships; effectively upsell products where appropriate.
• Field troubleshooting calls from customers to a satisfactory resolution.
• Respond promptly to critical situations.
• Teach and mentor crew members on site work, troubleshooting, repair, and data analysis.
• Isolate hardware, software, and interface malfunctions using test equipment on multiple products and technologies.
• Adapt to evolving duties based on business and client needs.

Core Experience

• Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
• Minimum of three (3) years in a third-party critical power field service or technical support role with demonstrated progression in technical proficiency, OR five (5) years in an OEM service environment in the critical power space.
• Good understanding of AC/DC electrical principles.
• Knowledge of test equipment operation (multimeters, battery test equipment).
• Ability to read and interpret electronics schematics and troubleshoot to the component level.
• Experience enforcing FCC/FAA/EPA/OSHA regulations and standards.
• Strong work ethic, reliability, and senior-level judgment in fast-paced environments.

Physical/Work Environment

• Compliance with OSHA and applicable DOT standards; valid driver’s license with acceptable driving record if operating a company vehicle; pre-employment drug screen required.
• Ability to lift and/or move up to 100 pounds for short durations; kneel, crouch, and stand for extended periods.
• Ability to travel for multiple days with per diem as projects require.
• Coordinate multiple tasks while maintaining 100% safety awareness.

What We Offer

Pearce offers a family-friendly culture with opportunities for growth, competitive compensation, and comprehensive benefits (medical, dental, vision, life insurance), PTO, paid holidays, and a company-matching 401(k). We provide a company vehicle, phone, laptop or tablet, and all necessary tools and safety equipment.

We are an equal opportunity employer committed to an inclusive environment where employees can excel and contribute to our nationwide service offerings in telecom and renewables.

Base Pay Range: $40–$50 USD per hour.