Children's National Medical Center is hiring: Senior Executive Assistant in Wash
Children's National Medical Center, Washington, DC, United States, 20022
The Senior Executive Assistant provides high-level administrative support to the Executive Vice President and CIO of the Information Services Department in a dynamic, fast-paced environment. This role requires exceptional organizational skills, discretion, and the ability to manage complex and confidential tasks independently with minimal guidance.
Responsibilities
- Executive Support: Manage heavy calendar scheduling, coordinate meetings across multiple time zones, and handle all aspects of travel planning and logistics.
- Communication & Coordination: Serve as a liaison between the Executive Vice President and internal/external stakeholders, ensuring timely and professional communication.
- Document Preparation: Draft, edit, and prepare correspondence, reports, presentations, and other materials with a high degree of accuracy and professionalism.
- Operational Support: Submit and track expenses, process timecards, and manage office supplies and resources.
- Project & Program Involvement: Support strategic initiatives and special projects, with opportunities to lead or coordinate program activities.
- Confidentiality & Discretion: Handle sensitive information with the utmost confidentiality and professionalism.
- Team Collaboration: Provide guidance to staff and collaborate effectively with cross-functional teams.
Work Environment
There are 2 on-site locations this role will report to depending on executive\'s schedule:
- Children\'s National Hospital - 111 Michigan Ave., NW Washington, DC
- Children\'s National Inventa Campus - 1 Inventa Pl, Silver Spring, MD
Qualifications
Minimum Education
- Bachelor\'s Degree (Required)
- Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-to-1 ratio (i.e. one year of relevant work experience equals one year of required education)
Minimum Work Experience
- 5 years Related administrative or secretarial experience, preferably in a challenging and fast-paced environment (Required)
Required Skills/Knowledge
- Demonstrate proven ability to analyze and interpret data, prepare complex reports, ensure compliance with policies/procedures, track budgets and timelines, coordinate scheduling of large, multi-disciplinary meetings, and organize files and correspondence.
- Administrative and Secretarial
- Responsible to schedule appointments and arrange meetings, conferences and travel; ensure the executive\'s knowledge of schedule 24 hours in advance; may create meeting agendas, sit in meetings and take minutes.
- Organize and maintain the executive\'s correspondence and records, follow up on pending matters with limited direction and provide feedback in a timely manner.
- Facilitate and expedite workflow within the executive\'s scope of oversight; initiate follow-up action as needed.
- Research a wide variety of information requests independently; analyze and interpret data from a variety of sources, and prepare trends and status reports for the executive.
- May perform some Office Manager duties.
Communication
- Serve as a liaison to other executives, assistants, internal and external customers.
- Communicate and/or coordinate the executive\'s instructions and desires with various individuals and/or departments/divisions; furnish and obtain information from others as needed.
- Receive and screen calls, correspondence, and/or visitors for the executive.
- Answer routine inquiries, and obtain/furnish information to save the executive\'s time.
Office Technology
- Organize and prepare complex documents requiring the integration of multiple office technology and software applications.
- Integrate varying software and learn new computer applications to meet unique work needs and improve productivity.
- May serve as a resource to others on a variety of subjects to include office equipment, software applications, and information processing procedures.
Project Management/ Coordination
- Prioritize and manage/coordinate project(s), and follow through on issues in a timely manner.
- Delegate tasks to lower level staff as needed.
- May oversee and guide the workflow of lower level staff.
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Budgeting and Planning
- Assist in the formulation of budget, business planning, and related planning functions.
- Help track the overall budget for the executive by monitoring budget reports and reporting expenditures and allocation of funds and resources on a regular and timely basis.
- May process invoices, reimbursements and other payments.
Organizational Commitment/Identification
- Partner in the mission and upholds the core principles of the organization
- Committed to diversity and recognizes value of cultural ethnic differences
- Demonstrate personal and professional integrity
- Maintain confidentiality at all times
Customer Service
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others\' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Primary Location
District of Columbia-Washington