Grapevine-Colleyville ISD is hiring: Transportation Secretary/Dispatcher in Grap

Job Title: Transportation Secretary/Dispatcher Wage/Hour Status: Non-Exempt - 226 days

Reports to: Director of Transportation & Fleet ServicesPay Grade:Aux Bus 2

Dept./School: Transportation Date Revised: 8/2023

Overview

Primary Purpose: Assist with daily operation of transportation office and provide clerical services to the Director of Transportation and support staff.

Qualifications

Education/Experience:

• High School Diploma
• One to three years secretarial experience
• Possess a valid Texas Commercial Driver License (CDL), or obtain within 3 months of employment

Special Knowledge/Skills:

• Effective organization, communication, and interpersonal skills
• Proficiency in software applications, efficiency and accuracy in keyboarding, detail oriented, and overall ability to multitask and problem solve in a fast-paced environment
• Knowledge of budget, bookkeeping, and payroll processes preferred
• Have knowledge of motor vehicle laws as they pertain to school buses
• Ability to work together as a team with spirit of cooperation
• Previous experience with routing software preferred
• Knowledge of Mid-Cities (Grapevine, Colleyville, Southlake, Hurst, Euless, Bedford) area preferred

Major Responsibilities and Duties

• Receive incoming calls, field inquiries and/or direct to appropriate staff.
• Answer general questions and requests that fall within the level of responsibility
• Welcome all visitors and maintain effective rapport with general public and handle any concerns, or compliant in prompt courteous manner.
• Prepare correspondence, memorandums, requisitions, and reports for transportation.
• Maintain physical and electronic department files.
• Perform routine office tasks, including faxing, emailing, print order requests and scanning.
• Organize, maintain and order office equipment and supplies.
• Compile pertinent data to prepare various required state and local reports.
• Maintain vehicle records including odometer readings and vehicle registrations.
• Perform routine bookkeeping tasks to maintain department budget records.
• Assist Director with budget preparation & maintenance.
• Assist with the preparation of purchase orders and payment authorizations and work closely with purchasing department on purchasing procedures.
• Receive, sort, and distribute mail and other documents.
• Participate in meetings and training sessions as designed by district staff.
• Develop professional skills and knowledge appropriate to the job assignment
• Maintain a schedule of appointments and make arrangements for conferences and interviews.
• Serve as a dispatcher.
• Schedule all daily driving and bus monitor assignments.
• Maintain and schedule all district shuttles.
• Keeps a daily operation summary for the dispatch area.
• Maintains log on all route related incoming phone and radio calls.
• Maintains radio contact in regards to route designations with route buses and relay pertinent information.
• Keeps calm in busy office environment and in midst of emergency situations.
• Support field trip operations.
• Advise drivers on routes and schedule during route time or field trips
• Receiving emergency and non-emergency calls and record significant information
• Monitor route status to coordinate and prioritize scheduling
• Use of GPS and RFID software
• Assign Sub Buses for routes
• Drive bus on routes during times of high absenteeism as needed, ensuring that operational, student management, and safety procedures are adhered to.
• Demonstrate knowledge and support of Districts policies and procedures in pupil transportation.
• Maintain current CDL with S and P endorsements.
• Maintain and promote confidentiality.
• Regular and consistent attendance.
• All other duties as assigned.

Equipment Used

Computer, printer, copier, fax, scanner, two-way radio, and calculator

Working Conditions

Mental Demands/Physical Demands/Environmental Factors:

• Maintain emotional control under stress
• Demonstrate patience and flexibility in changing job demands, and when interacting with staff, visitors, and public.
• Repetitive hand motions, prolonged use of computer and continuous sitting.