Floresville Independent School District
Transportation - Dispatcher/Receptionist
Floresville Independent School District, Floresville, Texas, United States, 78114
JOB TITLE: Dispatcher/Receptionist
WAGE/HOUR STATUS: CP2/197 Days
REPORTS TO: Director of Transportation
DEPARTMENT/SCHOOL: Transportation
JOB DESCRIPTION/PURPOSE: Coordinate assignments and schedules of bus drivers, routes and vehicles to ensure safe efficient and economical transportation services. Schedules and assigns vehicles and drivers for all extra-curricular trips. Ability to research all students using electronic routing software. Communicate transportation information to parents via the telephone or assist walk-in inquiries. Ability to work with parents, campuses and transportation personnel on day-to-day operations. This includes generating and covering routes, field trips, dispatching, and responding to telephone and walk in inquiries.
QUALIFICATIONS: Education/Certification: High school diploma or GED; must be a minimum of twenty-one (21) years of age; bilingual; clear criminal history check.
SPECIAL KNOWLEDGE/SKILLS: Effective telephone; radio and communication skills; ability to receive and give verbal instructions effectively; ability to use a personal computer to do word processing, databases, and spreadsheets; ability to read and interpret documents; proficient map reading skills; ability to use specialized computer programs dealing with transportation routing, planning, student information, trip scheduling; ability to multi-task and prioritize workflow; must have excellent phone etiquette, a positive attitude, and the ability to work as a team player.
MAJOR RESPONSIBILITIES AND DUTIES: Assist and handle assignments of bus drivers, bus routes, vehicles, substitutes for morning and afternoon shifts; Coordinate extracurricular transportation for the district; report vehicle breakdowns to transportation personnel for prompt and immediate action; coordinate and schedule all regular and summer school routes; keep daily logs of activities; dispatch drivers and vehicles and communicate with them using a telephone and two-way radio; communicate with students, parents; staff and community about transportation; interact with special program administrators and school officials concerning routes and extra -curricular trips; assist schools with new student bus placement and advise drivers of new or dismissed students; ability to coordinate, schedule and dispatch field trips and other activities.
RESPONSIBILITIES AND REQUIREMENTS: Responsible for the timely departure of all routes, field trips and other trips to ensure the timely arrival of buses at the destination as per instructions and/or route schedules; maintains and periodically updates the master file route sheets and maps; maintains accurate records for preparation of various state reports; participate in staff development training programs to improve job performance; participate in faculty meetings and special events as assigned.
SUPERVISORY RESPONSIBILITY : None
EQUIPMENT USED: Personal computer, general office equipment (i.e. copier, fax, telephone,) and radio equipment.
WORKING CONDITIONS:
Mental: Effective communication; work with frequent interruptions; ability to maintain emotional and professional control in all circumstances. Ability to handle extremely stressful situations.
Physical Demands/Environmental Factors: Moderate walking, standing, climbing, stooping, bending, reaching, heavy lifting and carrying.
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities that may be assigned or skills that may be required.
WAGE/HOUR STATUS: CP2/197 Days
REPORTS TO: Director of Transportation
DEPARTMENT/SCHOOL: Transportation
JOB DESCRIPTION/PURPOSE: Coordinate assignments and schedules of bus drivers, routes and vehicles to ensure safe efficient and economical transportation services. Schedules and assigns vehicles and drivers for all extra-curricular trips. Ability to research all students using electronic routing software. Communicate transportation information to parents via the telephone or assist walk-in inquiries. Ability to work with parents, campuses and transportation personnel on day-to-day operations. This includes generating and covering routes, field trips, dispatching, and responding to telephone and walk in inquiries.
QUALIFICATIONS: Education/Certification: High school diploma or GED; must be a minimum of twenty-one (21) years of age; bilingual; clear criminal history check.
SPECIAL KNOWLEDGE/SKILLS: Effective telephone; radio and communication skills; ability to receive and give verbal instructions effectively; ability to use a personal computer to do word processing, databases, and spreadsheets; ability to read and interpret documents; proficient map reading skills; ability to use specialized computer programs dealing with transportation routing, planning, student information, trip scheduling; ability to multi-task and prioritize workflow; must have excellent phone etiquette, a positive attitude, and the ability to work as a team player.
MAJOR RESPONSIBILITIES AND DUTIES: Assist and handle assignments of bus drivers, bus routes, vehicles, substitutes for morning and afternoon shifts; Coordinate extracurricular transportation for the district; report vehicle breakdowns to transportation personnel for prompt and immediate action; coordinate and schedule all regular and summer school routes; keep daily logs of activities; dispatch drivers and vehicles and communicate with them using a telephone and two-way radio; communicate with students, parents; staff and community about transportation; interact with special program administrators and school officials concerning routes and extra -curricular trips; assist schools with new student bus placement and advise drivers of new or dismissed students; ability to coordinate, schedule and dispatch field trips and other activities.
RESPONSIBILITIES AND REQUIREMENTS: Responsible for the timely departure of all routes, field trips and other trips to ensure the timely arrival of buses at the destination as per instructions and/or route schedules; maintains and periodically updates the master file route sheets and maps; maintains accurate records for preparation of various state reports; participate in staff development training programs to improve job performance; participate in faculty meetings and special events as assigned.
SUPERVISORY RESPONSIBILITY : None
EQUIPMENT USED: Personal computer, general office equipment (i.e. copier, fax, telephone,) and radio equipment.
WORKING CONDITIONS:
Mental: Effective communication; work with frequent interruptions; ability to maintain emotional and professional control in all circumstances. Ability to handle extremely stressful situations.
Physical Demands/Environmental Factors: Moderate walking, standing, climbing, stooping, bending, reaching, heavy lifting and carrying.
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities that may be assigned or skills that may be required.