Part Time Unit Secretary Job at Limitless Decatur in Decatur

Overview

Hours: 6:45am - 7:15pm. Weekends only.

Serves as the primary communication and information hub for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner. Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy. Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Qualifications

Education: High school graduate or GED required; associates or bachelor’s degree preferred.

Experience: Two (2) years secretarial or comparable clerical experience required. Medical Office Assistant certificate or one (1) year of business or other related college coursework may be considered in lieu of clerical experience.

Other Knowledge/Skills/Abilities: Demonstrates excellent interpersonal and customer service skills. Knowledge of medical terminology is strongly preferred. Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint). Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines.

Responsibilities

• 1. Communication: Promptly and courteously greet others in a friendly manner; receive and direct others using AIDET and Greet & Feet; respond to questions and provide direction within scope of job; facilitate telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately, and professionally; consistently use the Physician Profile to ascertain the correct method/number to page physicians; update and maintain call light system assignments accurately and efficiently during each shift; appropriately utilize the Patient Tracking system in communicating with the Patient Placement Office.

• 2. Information Processing: Prioritize stat orders and immediate needs; process orders accurately; accurately input data into the electronic medical record and maintain accurate paper records for non-computerized items; refer patient/visitor concerns to nursing or customer service staff; refer news media to nursing or public relations staff; demonstrate safe, accurate, and effective use of office equipment; write legibly and clearly.

• 3. Medical Records Maintenance: Assemble chart forms; put patient identifiers on all chart forms; thins charts when needed and forwards documents to Medical Records; file patient data after nurse review; send discharge patient record to Medical Records; gather and copy appropriate paperwork from the RN for patient transfers to other units and facilities; manage large amounts of sensitive and confidential information concerning patient and family information in medical documents.

• 4. Service Requisitions: In partnership with Nursing Material Specialists, assure adequate supplies are available; review receipts of new supplies and equipment upon arrival; validate accuracy and place supplies in assigned location; send service requisitions to interdisciplinary departments; promptly and accurately enter data and maintain unit activity sheets as directed; maintain equipment logs and facilitate maintenance with Biomed or appropriate department.

• 5. Embodies Performance Standards: Safety, Courtesy, Quality, and Efficiency as part of daily duties.

• 6. Unit Operations: Utilize time and resources effectively; assist in maintaining a safe environment and report unsafe conditions; complete assigned tasks accurately and timely; perform basic patient care tasks as directed by a registered nurse; freshen drinking water; serve/collect food trays; respond to call lights and bed/chair alarms; provide 1:1 direct and constant patient observation as delegated; expedite admissions, discharges, and transfers to facilitate patient flow; participate in quality improvement activities; act as a preceptor as needed; handle medications delivered from pharmacy or via pneumatic tube system; may serve as second observer for wasted controlled substances; assist with stocking unit supply stations.

• 7. Accountability: Comply with policies, procedures, standards, and guidelines; follow the chain of command; use time and resources effectively; maintain cleanliness of unit, service area, and equipment; cooperate with all team members; support planned changes; take responsibility for accurate and timely completion of tasks; uphold the mission and vision of Memorial Health System.

• 8. Miscellaneous: Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.