UNC Health Care is hiring: Monitor Technician/Unit Secretary - 3rd Floor PCU in

Overview

Description

The Monitoring Technician/Unit Secretary is responsible for the ongoing surveillance of patient cardiac monitors and providing RNs and/or clinicians with immediate notification of any changes in cardiac rhythms. Reviews patient information to determine normal heart rhythm pattern, current pattern and prior variances. Works cooperatively as part of a team and under the supervision of an RN/LPN. Also performs the duties and responsibilities of a Unit Secretary as directed, providing secretarial support and care for patients and families. Communicates with nursing teammates, provider office staff, and/or other entities facilities regarding patient information, while carrying out assigned receptionist and secretarial duties.

Responsibilities

• Continually monitors patients on telemetry by interpreting and recording all EKG rhythms.
• Provides direct patient care by performing patient preparation for monitoring.
• As appropriate, monitors O2 sats and blood pressure.
• Understands parameters indicating when to alert the supervising nurse.
• Provides and accurately processes telemetry monitor records and other documents.
• Ensures all patient care equipment is in safe working order prior to use. Reports any issues to management and removes malfunctioning equipment from service.
• Assists in providing a quality patient care experience which may include but is not limited to the following:
  • Receives, greets and directs patients and visitors professionally.
  • Answer telephone and call bell promptly and in accordance with behavioral expectations.
• Provides assistance and customer service to patients, visitors, physicians and teammates.
• Strives to develop rapport and trust with patient and visitors.
• Adheres to behavior expectations and utilizes Carolina Care techniques.
• Provides blameless apology and works toward resolution of patient/visitor concerns.
• Completes all required documentation accurately and thoroughly according to unit specific standards.
• May obtain, verify or update patient information as required.
• Ensures files, documents, schedules, records and logs are current and organized.
• Promotes effective communication between patients, teammates, providers, and visitors.
• Immediately reports abnormal vital signs and changes in the patient's condition to the primary nurse or charge nurse.
• Communicates pertinent patient information to other teammates during handoff or sooner if needed.
• Communicates patient or family questions or concerns in a timely manner.
• May schedule appointments for tests, follow up visits, etc. as directed.
• May collaborate with office staff/teammates and other external entities when needed.
• Demonstrates cooperative, constructive, and problem solving teamwork; performs unit-specific tasks to support efficient and high-quality operations; accepts delegated tasks within scope of practice; collaborates with other units as needed; seeks and provides help as appropriate.
• Maintains a safe, clean, and orderly environment; uses proper body mechanics; follows infection control techniques.
• Responds appropriately and promptly in emergency situations; recognizes signs of distress and notifies appropriate personnel; participates in CPR or other needed emergency care within scope of practice.
• Procures supplies and equipment in accordance with departmental needs.
• If seated with patients, completes Patient Safety Attendant training, maintains BLS certification and respiratory fit testing as required.

Education

• Successful completion of Basic EKG training with a minimum passing score of 85%.
• High School Diploma or equivalent required; higher education from an accredited college supersedes this requirement.

Licensure/Certification

• EKG Monitoring Certification preferred.
• Certification in Basic Cardiac Life Support.

Experience

• Prior experience in a health care setting preferred.

Knowledge, Skills and Abilities

• Ability to interpret and understand EKGs and arrhythmias.
• Demonstrated proficiency in the use of monitoring equipment.
• Ability to maintain competency in non-invasive blood pressure (NIBP) and pulse oximetry (SpO2).
• Attention to detail.
• Ability to set priorities and organize many functions for an entire unit.
• Flexibility and calmness in a potentially stressful setting.
• Effective interpersonal skills to collaborate with teammates and relate to patients.
• Ability to speak, read, write, and communicate effectively.
• Able to learn new software rapidly; EMR/Epic experience preferred.

Other

• Valid NC Driver's License: No
• If driving a Wayne UNC Vehicle, must be 21 years old and MVR approved by Risk Management.

NUR-754

NON-CLIN

Job Details

• Legal Employer: Wayne Health
• Entity: Wayne UNC Health Care
• Organization Unit: 3rd Floor
• Work Type: Full Time
• Standard Hours Per Week: 36.00
• Work Assignment Type: Onsite
• Work Schedule: Day Job
• Location of Job: WAYNE MED
• Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.