UNC REX Healthcare is hiring: Unit Secretary/Nursing Assistant - Women, Infants,

Overview

The Unit Secretary-Nursing Assistant I performs a variety of secretarial support and basic nursing care activities for patients and families during their assigned shift, under the supervision of the RN/LPN as defined by the NC Board of Nursing. Communicates with nursing staff, provider office staff, and/or other entities regarding patient information, while carrying out assigned patient care, receptionist and secretarial duties.

Responsibilities

• Assists in providing a quality patient experience which may include but is not limited to the following:
  • Receives, greets and directs patients and visitors professionally.
  • Answers telephone and call bell promptly and in accordance with behavioral expectations.
• Provides quality patient care which may include but is not limited to the following:
  • Measures vital signs including temperature, pulse, respirations, blood pressure, etc.
  • Provides personal care such as bathing, mouth care, skin care, hair care, nail care, bed making, and dressing/undressing.
  • Assists with nutritional needs of patients by performing tasks such as preparing patients for meal time, and feeding patients.
  • Assists patients with elimination needs through tasks such as use of bedpan/urinal, bowel/bladder training, collection of specimens, perineal/catheter care.
  • Measures height and weight.
  • Measures and records intake and output.
• Completes all required documentation accurately and thoroughly according to unit specific standards.
  • May obtain, verify or update patient information as required.
  • Ensures files, documents, schedules, records and logs are current and organized.
• Promotes effective communication between patients, teammates, providers, and visitors.
  • Promptly reports abnormal vital signs and changes in the patient’s condition to the primary nurse or charge nurse.
  • Communicates pertinent patient information to other teammates during handoff report or sooner if needed.
  • Communicates patient or family questions or concerns in a timely manner.
  • May schedule appointments for tests, follow up visits, etc. as directed.
  • May collaborate with office staff and other external entities when needed.
• Ensures teamwork by demonstrating cooperative, constructive, and problem-solving interactions.
  • Accepts delegated tasks and assignments that are within their scope of practice.
  • Seeks help when needed and provides help to others when available.
  • Performs unit specific tasks to support efficient and high-quality operations within the unit or department.
  • Collaborates with other units such as environmental services, transport, facilities, laboratory services, dining, etc., as needed.
• Ensures a safe, clean, and orderly environment for self, patients, and teammates.
  • Utilizes proper body mechanics when turning/repositioning; transferring; assisting with ambulation; range of motion exercises; and using lifts beds, stretchers, and wheelchairs.
  • Ensures patient safety through utilizing items such as side rails, call bells, and mitts/restraints.
  • Follows proper infection control techniques which include items such as handwashing, isolation techniques, and standard precautions.
  • Keeps work areas clean, organized and neat.
• Responds appropriately and promptly in emergency situations.
  • Recognizes signs and symptoms of distress.
  • Promptly notifies appropriate teammates to ensure prompt response of resources needed.
  • Obtains needed supplies/equipment in a timely manner.
  • Participates in CPR or other needed emergency care within their scope of practice.
• Provides assistance and customer service to patients, visitors, providers and teammates.
  • Strives to develop rapport and trust with patients and visitors.
  • Adheres to behavior expectations and utilizes Carolina Care techniques.
  • Provides blameless apology and works toward resolution of patient/visitor concerns.
• Procures supplies and equipment in accordance with departmental needs.

Education

• Completion of state approved Level 1 Nurse Aide training and competency evaluation program or its equivalent.
• High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement.

Licensure/Certification

• Current listing on the North Carolina Nurse Aide I registry.
• Certification in Basic Cardiac Life Support.

Experience

• At least one year in a health care role preferred.

Unit Requirement

Haitian Creole Translation

Knowledge, Skills and Abilities

• Ability to provide excellent patient and customer service to all patients and their visitors as well as to internal and external teammates.
• Effective interpersonal skills to collaborate with teammates and relate to patients with varying degrees of illness.
• Attention to detail. Ability to set priorities and organize many functions at the same time for an entire unit.
• Flexibility and calmness required in order to perform a variety of functions in a setting which may be stressful or change unexpectedly due to a patient\'s condition.
• Ability to follow oral and written instructions.
• Ability to speak, read, write, and communicate effectively.
• Able to learn new software rapidly. Knowledge of Epic or EMR is helpful.
• Familiarity with basic medical terminology.

Valid NC Driver’s License: No

If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

Job Details

• Legal Employer: Wayne Health
• Entity: Wayne UNC Health Care
• Organization Unit: 2 WIC
• Work Type: Full Time
• Standard Hours Per Week: 36.00
• Work Assignment Type: Onsite
• Work Schedule: Night Job
• Location of Job: WAYNE MED
• Exempt From Overtime: Exempt: No