Travel Advisor for Nordic Premium Airline SAS with Spanish Job at Convergys in M

Job Title:Travel Advisor for Nordic Premium Airline SAS with SpanishJob Description For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!**Your Responsibilities:*** Be the 1st point of contact for premium travel inquiries of customers.* Advise partners on flights, products, online services, payment methods, membership programs etc.* Help in purchasing airline tickets and handling different payment methods.* Support customers with travel difficulties.* Assist passengers via calls /chat.* Foster enduring relationships with customers for building trust.**Our requirements:*** Fluent in written and spoken Spanish (C1 level) and English (B2 level).* Naturally helpful and collaborative spirit.* Enthusiastic, patient, and open-minded.* Active listener and able to communicate clearly and with ease.* Sharp eye for accuracy and precision.* Highly organized.* Available to work from our office in Warsaw.**What we offer:*** Work for the largest, well-known Nordic 5-star airline - SAS.* Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.* Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.* Embrace an international and diverse work environment that broadens your horizons.* Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.* Work in a modern office located in the heart of Warsaw.Location:POL Warszawa - ul. Taneczna 30Language Requirements:English, SpanishTime Type:**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr