American Girl Experience Associate- Part time Job at Mattel, Inc.and Subsidiarie

Overview

Posting Title: American Girl Experience Associate- Part time

Requisition Number: R234238

Company: American Girl Retail

Location: Franklin, Tennessee

Address: 1800 Galleria Blvd #5030

Zip Code: 37067

Job Category: Sales

CREATIVITY IS OUR SUPERPOWER. It\'s our heritage and it\'s also our future. Because we don\'t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Part-Time Experience Associate (Doll Hair Stylist) position is part of the American Girl Nashville retail store team.

Responsibilities

• Approach, acknowledge and assist customers promptly.
• Assess and meet customer merchandise and service needs, including special requests and resolving customer problems. Share product knowledge, answer questions and suggestive upsell other Doll Hair Salon services and complementary products. Share information on store events, promotions and activities with customers.
• Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
• Cross-train to assist in the retail departments, when business needs dictate.
• Collaborates with co-workers to create a positive work environment and assists in training new associates.

Qualifications

• Sales experience in the specialty retail or service industry, preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

What It’s Like to Work Here

American Girl is a subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by embracing the following behaviors:

• We collaborate: Being part of Mattel means being part of one team with shared values and goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities are our superpower.
• We innovate: We always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know our people are at their best when empowered to create and deliver results.

Who We Are

American Girl is a premium brand and a wholly-owned subsidiary of Mattel, Inc. We create innovative products and experiences that inspire, entertain and develop children through play. Our offerings include iconic brands and a portfolio of entertainment content. We operate in multiple locations and partner with leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to empower children to explore the wonder of childhood and reach their full potential.

Mattel is an Affirmative Action/Equal Opportunity Employer. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.