American Girl Tyson's Corner Retail Key Holder- Seasonal Position - Apply Now Jo

Overview

The Seasonal Retail Key Holder position is part of the American Girl Washington, DC retail store team located in Tyson's Corner. The base hourly rate for this position is between $18.00 and $21.00. This range is indicative of the projected hiring range; however, base hourly rate will be determined based on a candidate’s work location, skills and experience.

What We’re Looking For

• Demonstrated ability to work with a broad and diverse workforce.
• A strong customer service background, with lead/supervisory experience, preferred.
• Excellent communication (both verbal and written) and organizational skills are essential.
• Must enjoy children and possess a warm and friendly demeanor.
• Well-developed computer skills essential; must be a skilled user of Microsoft Excel, Outlook and Word.
• Ability to work a flexible schedule including nights, weekends and holidays.

The Opportunity

The American Girl Tyson\'s Corner retail store (McLean, VA) is looking for a dynamic individual as a Seasonal Sales Key Holder to assist the retail sales manager with daily operations, including providing leadership and direction to the department and providing a high level of selling and customer service to American Girl guests.

What Your Impact Will Be

• Support the retail sales manager in all business functions including, but not limited to merchandise management, business analysis, and staff development.
• Execute supervisory duties, including floor presentation visual standards, coaching and motivating staff, monitoring business and stock levels in the department, communicating with management, maintaining communication and coaching binders, preparing staff schedules to ensure adequate floor coverage, motivating team members to meet or exceed sales goals, tracking sales performance and analyzing results for management, and delegating responsibilities to the team to improve workflow and increase staff skills.
• Lead by example by delivering exceptional and engaging customer service to ensure an excellent guest experience.
• Fulfill responsibilities of the Manager on Duty by overseeing the sales floor and resolving customer service concerns as they arise.

What It’s Like to Work Here

American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by following these behaviors:

• We collaborate: Being part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities are a superpower.
• We innovate: We always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ: MAT). Mattel is a leading global toy company with a strong catalog of children’s and family entertainment franchises. We create innovative products and experiences that inspire, entertain and develop children through play. Our portfolio includes brands such as Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, among others. We operate in 35 locations and our products are available in more than 150 countries in collaboration with leading retail and ecommerce partners. Since its founding in 1945, Mattel is proud to empower children to explore the wonder of childhood and reach their full potential.