Mattel, Inc.and Subsidiaries is hiring: American Girl Tyson's Corner Retail Key

Overview

Posting Title: American Girl Tyson's Corner Retail Key Holder- Seasonal Position - Apply Now

Requisition Number: R234866

Company: American Girl Retail

Location: McLean, Virginia

Address: 8090L Tysons Corner Center, Space K9L

Zip Code: 22102

Job Category: Sales

Pay Range: USD $18 and $21 Hourly

The pay range is indicative of projected hiring range; however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team

The Seasonal Retail Key Holder position is part of the American Girl Washington, DC retail store team located in Tyson's Corner.

The base hourly rate for this position is between $18.00 and $21.00. This range is indicative of projected hiring range; however base hourly rate will be determined based on a candidate's work location, skills and experience.

What We're Looking For

• Demonstrated ability to work with a broad and diverse work force.
• A strong customer service background, with lead/supervisory experience, preferred.
• Excellent communication (both verbal and written) and organizational skills are essential.
• Must enjoy children and possess a warm and friendly demeanor.
• Well-developed computer skills essential; must be a skilled user of Microsoft Excel, Outlook and Word.
• Ability to work a flexible schedule including nights, weekends and holidays.

The Opportunity

The American Girl Tyson's Corner retail store (McLean, VA) is looking for a dynamic individual as a Seasonal Sales Key Holder to assist the retail sales manager with daily operations, including providing leadership and direction to the department and providing a high level of selling and customer service to American Girl guests.

What Your Impact Will Be

• Support the retail sales manager in all business functions including, but not limited to merchandise management, business analysis, and staff development.
• Execute supervisory duties, including floor presentation visual standards, coaching and motivating staff, monitoring business and stock levels in the department, communicating with management, maintaining communication and coaching binders, preparing staff schedules to ensure adequate floor coverage, motivating team members to meet or exceed sales goals, tracking sales performance and analyzing results for management, and delegating responsibilities to the team to improve workflow and increase staff skills.
• Lead by example by delivering exceptional and engaging customer service to ensure an excellent guest experience.
• Fulfill responsibilities of the Manager on Duty by overseeing the sales floor and solving customer service concerns as they arise.

What It's Like to Work Here

American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by embodying the following behaviors:

• We collaborate: Being part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities are our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and pursue best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ: MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.