Store Manager - Victoria's Secret PINK - American Dream - East Rutherford, NJ Jo

Overview

A Victoria’s Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria’s Secret. This role reports to the District Manager.

Responsibilities

• Drive top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.
• Ensure operational excellence through visual merchandising, payroll management, inventory control, and adherence to operational standards.
• Drive consistency in performance and execution through business insights and actions to deliver results.
• Coach and develop leaders within the area of responsibility by being a content expert in brand, team, and operations.
• Own or oversee the weekly schedules of leaders and associates.
• Lead and demonstrate company values within the store.
• Deliver exceptional customer experiences as the Head Coach through coaching, zoning, team selling, and personal selling.
• Conduct associate observations and coaching; understand all associate roles and ensure roles support the team and customer.
• Link results to behaviors and actions to drive top-line sales.
• Independently manage labor hours to drive top-line sales and profit.
• Maintain brand appearance and visual merchandising standards.
• Collaborate with Sales Leadership Teams to ensure seamless communication and execution of brand requirements.
• Demonstrate and lead company policies and procedures.
• Additional duties as assigned, including but not limited to: floorset mapping and execution, product launch support, onboarding, and shipment processing.
• Ability to lift and carry up to 40 pounds, with frequent bending, stretching, walking and prolonged standing as part of daily tasks.

Direct Reports

As Assigned (based on store volume): Customer Experience Manager(s), Customer Experience Lead(s), and Associates.

Qualifications

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate action to achieve results.
• Self-aware with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience influencing cross-functional partners to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 10+ years of retail leadership experience preferred.

Salary

Minimum Salary: $79,200.00

Maximum Salary: $99,000.00

VS&Co provides a range of compensation for this role. Your actual salary will be determined by factors including skills, experience, geographic region, or other relevant factors.

Additional Information

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable state and local laws. We are an equal opportunity employer and do not discriminate in hiring or terms of employment because of race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category. We only hire individuals authorized for employment in the United States.

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