Human Services - Administrative Services Supervisor Job at Shawanolibrary in Sha

W7327 Anderson Ave, Shawano, WI 54166, USA

Job Description

Posted Tuesday, February 18, 2025 at 7:00 AM | Expired Friday, February 28, 2025 at 6:59 AM

Overview

Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County’s Mission Statement and Policy on Quality: “The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high-quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations.”

It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made.

Benefits (varies by employment type)

Shawano County is pleased to offer our full-time employees (30+ hours/week) a comprehensive benefits package including:

• Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week
• Nine (9) Paid Holidays
• Health Insurance including vision coverage with option of a high or low deductible health insurance plan
• County-funded Health Reimbursement Account or HSA depending on health plan selection
• Prescription Drug Plan
• Gym Membership Discounts
• Dependent Flexible Spending Account
• Dental Insurance
• Long and Short-Term Disability
• Critical Illness and Accident Insurance
• Employee Assistance Program
• Life Insurance
• State Pension Plan
• Deferred Compensation (457) Retirement Plans

Shawano County is pleased to offer our part-time employees (regularly scheduled to work 24-29 hours/week) a comprehensive benefits package:

• Paid Time Off
• Paid Holidays
• Life Insurance
• State Pension Plan
• Gym Membership Discounts
• Employee Assistance Program

Job Summary: Under the direction of the Business Division Manager, the Administrative Services Supervisor is responsible for organizing, directing and supervising the operations, services and personnel of the unit involved in providing centralized clerical and recordkeeping support to Human Services personnel and the department.

Responsibilities

• Essential Duties & Responsibilities: Supervises the day-to-day operations of the administrative support staff, including duties such as: planning, assigning and prioritizing work activities and projects; coordinating staff schedules to ensure proper coverage and proficient customer service; training, orientating and instructing personnel on job responsibilities and duties; conducting performance reviews, creating performance plans and carrying out disciplinary action; onboarding support staff personnel, including applicant selection and conducting interviews.
• Identifies and implements procedures to facilitate program and personnel efficiencies. Review and analyze outcomes, amending as needed. Ensure written policies and procedures are reviewed and updated annually.
• Serves as the Intoxicated Driver Program (IDP) Coordinator, fulfilling duties such as: oversees program operations to assure compliance with state rules and regulations; managing IDP assessors schedule and participate progress, including appointment coordination, documentation requirements, case management, and reporting program compliance to the Department of Transportation; hears assessment appeals and determines appropriate actions.
• Develops, implements and manages procedures to maintain Department’s compliance with applicable federal and state HIPAA regulations and guidelines, particularly regarding access to and use of protected health information.
• Provides backup support regarding electronic medical record system, including duties such as: building production export files, correcting errors from batch reporting, uploading monthly data reports, importing MCI clearance files, drafting change orders/requests, and working with consortium committee, technology services and programmers.
• Monitors Department administrative tasks such as purchasing office supplies and incoming/outgoing mail.
• Provides back-up to the Account technician with credentialing Clinical Staff and contracted Psychiatrists as needed for revalidation of Federal and State certifications for the Human Services Department.
• Provides back-up to the Administrative Assistant in the preparation of Board agendas, reports, and meeting minutes.
• Performs other duties and tasks of a similar level and type, as required.

Work Requirements

• Associate's Degree in Office Management, Business, Accounting or related area or equivalent work experience.
• Three (3) to five (5) years of directly related work administrative support and office management experience.

Contact

W7327 Anderson Ave, Shawano, WI 54166, USA