Dealer Success Manager - Atlanta Job at Lotlinx in Atlanta
Lotlinx, Atlanta, GA, United States, 30383
Overview
Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting‑edge data and technology, delivering a distinct market advantage for every vehicle transaction. We are a leading automotive AI and machine learning powered technology company excelling in digital marketing, risk management, and strategic inventory management.
Lotlinx provides employees with a dynamic work environment that is challenging, team‑oriented, and full of passionate people. We offer competitive compensation and benefits, flex time off, and career development opportunities.
Job Summary
The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our dealers to build relationships, drive adoption of our platforms and tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base. Must be based in Atlanta.
Key Responsibilities
- Build and Maintain Relationships: Foster strong, long‑term relationships with active dealers through weekly calls, monthly performance reviews, and proactive problem solving, providing tailored solutions for dealer success.
- Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends.
- Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform and to set up strategic campaigns to achieve dealer goals.
- Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, drive retention and grow revenue.
- Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools.
- New Business: Generate sales with new dealerships, increase market penetration, and contribute revenue.
- Current Customer Growth: Meet or exceed sales goals within an assigned book of business; independently grow the book of business.
Qualifications
- Bachelor’s degree or equivalent experience
- 5+ years of sales experience preferred
- Experience with presentation tools, Salesforce, and Outreach
- Proven track record of sales success
- Experience in the automotive industry is required
What We Are Looking For
- Proven Relationship Management: Demonstrated ability to manage dealer relationships with dealer principals and dealer groups
- Tech‑Savvy: Ability to understand, interpret, and present data effectively using a consultative approach
- Quick Learner: Ability to grasp new concepts quickly and adapt to change
- Excellent Communication: Strong communication and presentation skills focused on listening and influencing
- Client Service Excellence: Proven track record of delivering outstanding client service
- Leadership Engagement: Experience interfacing with client contacts at various leadership levels
- Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements with urgency
- Client Standards Understanding: Ability to educate and consult with dealers on product features and solutions
- Internal Communication: Ability to relay client requirements to internal teams with urgency
- High Integrity and Work Ethic: Self-starter with high energy and integrity
Compensation and Benefits
Pay: $100,000 base salary + generous commission structure.
Benefits: Medical, Dental, Vision, Matching 401k.
EEO and Employment Eligibility
Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Lotlinx is not able to offer sponsorship for employment visa status.