Pager Duty is hiring: Majors Account Executive - Atlanta, GA in Atlanta

Overview

Majors Account Executive - Atlanta, GA

PagerDuty, Inc. (NYSE: PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

PagerDuty is seeking a Majors Account Executive with experience in growing existing accounts and acquiring new business. In this hybrid role, you will report to a Regional Sales Director. You will be responsible for expanding opportunities within a set of existing high-value accounts while also driving new customer acquisition. We are looking for a dynamic, consultative sales leader who understands nurturing long-term relationships and winning new business in a tech-forward environment.

You will manage a portfolio of approximately 30 to 50 accounts, focusing on a balanced approach to expanding existing relationships and prospecting for new logos within the space. Your ability to align our operations cloud story with multiple stakeholders across these accounts while identifying and closing new business is key to your success.

As a customer-centric organization, PagerDuty emphasizes exceptional sales experiences. We are seeking someone who can build lasting relationships while pursuing strategic growth. This role is an exciting opportunity to showcase your sales expertise, leverage your tech skills, and make a significant impact by growing and diversifying the customer base.

Responsibilities

• Value Selling: Focus on demonstrating the unique value our products and services bring to both new and existing customers.
• Account Expansion & Acquisition: Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts.
• Strategic Account Development: Develop and execute strategic plans to expand accounts and identify new high-potential opportunities.
• Sales Effectiveness: Establish and maintain strong, authentic relationships with both new and existing clients.
• Executive Engagement: Conduct high-level conversations with senior executives to uncover strategic needs and align our solutions to their business challenges.
• Sales Execution: Ensure thorough and accurate pipeline management, with careful preparation for meetings and presentations.
• Prospecting & New Business Development: Utilize marketing, alliances, and BDR programs to uncover new logo opportunities.
• Planning & Forecasting: Map out territory and account strategies, working with internal resources to develop an effective sales approach.
• Cross-functional Collaboration: Engage the right internal resources at the right time, coordinating with support teams to drive deals forward.

Basic qualifications

• 5+ years of field sales experience, with a focus on software / SaaS sales
• 3+ years of experience in expanding relationships within existing accounts and acquiring new business
• Commercial or Enterprise Account Management experience with $500M+, Global 2000 companies
• Proven track record in selling across multiple products or services

Preferred qualifications

• Strong time management, complex deal management, account planning, and analytical skills
• Consistent history of exceeding sales targets and driving revenue growth
• Self-starter with the ability to work independently and collaborate effectively with teams
• Experience with Sales Methodology training (e.g., MEDDIC, SPIN, Command of Message, Challenger Sales)

This role offers the unique opportunity to work across both account expansion and new customer acquisition, making it ideal for an ambitious, versatile sales professional eager to drive meaningful growth. Join Pagerduty and be part of a team that values innovation, customer success, and building strong, sustainable partnerships.

If you are within 50 miles of the office, this role is expected to come into our Atlanta office 2 to 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Must be based close to Atlanta for a hybrid / in-office model.

The base salary range for this position is $105,000 - $125,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.