Heartland Dental is hiring: Business Office Assistant in Owasso

Overview

Join to apply for the Business Office Assistant role at Heartland Dental in Owasso, OK. Family Dental Care of Owasso, a Heartland Dental supported practice, is looking for a Full-Time Experienced Business Office Assistant to join our team. Expected full-time work hours: Monday 9:00am–5:00pm, Tuesday 6:30am–4:00pm, Wednesday 6:30am–3:00pm, Thursday 6:30am–3:00pm and 2 Fridays per month (hours subject to change). $2,000 Welcome Bonus! Full-Time Experienced Business Office Assistant, No Nights or Weekends, Full Benefits Package, Quarterly Bonus Potential, Dental Office Assistant Academy Training & CE Classes Included.

Heartland Dental believes in hiring and growing team members to support the business and clinical needs of each supported dental office and foster a strong team-building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, teamwork, and putting patients first.

What You’ll Gain:

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front-loaded education and training to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and growth potential
• Access to on-demand Daily Pay

TB testing is required for all new hires in dental office positions as part of maintaining a safe environment. The test will be arranged during pre-employment and guidance provided. Not applicable in the states of FL and TN.

Responsibilities

• Greet and welcome patients to create a positive first impression
• Manage front office duties: answer phones, check office mail and email, and communicate with patients and insurance companies
• Utilize Dentrix for scheduling and records
• Schedule and confirm appointments for multiple providers
• File insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Collaborate with providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications

• High School diploma or GED
• 2 years of experience in a dental practice
• Ability to protect PHI and maintain data safeguards; HIPAA training will be required
• Experience in a fast-paced, customer-centric environment
• Team player with excellent communication, organizational, and multitasking skills
• Ability to adapt to a changing work environment and meet deadlines
• Microsoft Office Suite experience

Preferred Experience

• 1+ years in a dental or medical setting
• 1+ years of insurance billing and accounts receivable experience
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• Occasional availability for virtual or in-person training sessions

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to more than 3,000 doctors across 39 states and DC in over 1,800 dental offices. Supported doctors retain clinical autonomy and share a common goal of delivering high-quality dental care and patient experiences.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Job location: Owasso, OK