Educated Solutions Corp is hiring: Office Services Assistant in Bolingbrook

Location
Bolingbrook,IL

Description

ESC has an exciting opportunity for an Office Services Assistant to join our premier retail client's team in Bolingbrook, IL. This is a full-time onsite position. The ideal candidate is a service-minded professional with strong face-to-face customer service experience, basic computer skills, and the ability to thrive in a physically active role.

In this role, you'll play a key part in delivering a positive workplace experience through a combination of administrative, mailroom, and stockroom support. You'll assist with office maintenance, supply management, event coordination, and day-to-day facilities operations to ensure a seamless, well-run environment.

Key Responsibilities

• Provide front-facing customer service to employees and vendors, responding to requests both in-person and via email
• Process and distribute all incoming and outgoing packages, mail (USPS, FedEx, UPS), and internal deliveries using automated systems
• Maintain and organize stockroom, office, pantry, and coffee/tea supplies across the facility
• Conduct weekly maintenance checks and report facility issues to the Facilities Manager
• Support event logistics and conference room setups, including space resets and monitoring room schedules
• Assist with office moves, adds, and changes, including furniture coordination
• Operate mailroom and stockroom equipment including carts, dollies, pallet jacks, and mailing machines
• Partner with internal teams and vendors to support workplace operations and ensure excellent service delivery
• Monitor the Corporate Facilities inbox and respond promptly to inquiries
• Support special projects, vendor coordination, and day-to-day operations as directed

Qualifications

• 2+ years of experience in office services, hospitality, mailroom, or facilities support roles
• Proven face-to-face customer service skills (no call center experience)
• High School Diploma or GED required
• Must be able to work onsite 100% of the time in Bolingbrook, IL
• Comfortable standing and walking for 80% of the workday, with ability to lift up to 50 lbs
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio)
• Familiar with iPhone or Apple-based technology for workplace tools and communication
• Highly dependable, self-motivated, and able to work independently with minimal supervision
• Strong communication skills and ability to interact professionally with employees at all levels
• Organized and adaptable, with a hands-on, problem-solving mindset

Nice to Have

• Previous experience in stockroom operations, facilities coordination, or workplace experience programs
• Experience using conference room scheduling systems or facilities request platforms
• Knowledge of mail and shipping equipment or systems
• Familiarity with event coordination and office space planning
• Experience supporting vendor relationships and office communications