Ulta Beauty
Office Services Assistant Job at Ulta Beauty in Bolingbrook
Ulta Beauty, Bolingbrook, IL, US, 60440
OVERVIEW
Discover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we're not just growing, we're thriving. Through consistent innovation and a bold commitment to reimagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty.
You're an excellent communicator-comfortable working with employees at all levels, including senior management and external vendors. You are detail-oriented, exercise sound judgment, and strike the right balance between being accommodating and holding firm when necessary. You're empathetic, responsive, and solution-driven. You understand that outstanding customer service sometimes means handling urgent, unexpected situations-and you're always ready to step in.
What You Bring to the Role
The Office Services Assistant plays a critical role in ensuring a positive and productive workplace experience at our corporate office. Reporting to the Facilities Manager, this role supports a wide range of workplace functions-including facilities operations, mailroom services, office supply management, event coordination, vendor management, and general administrative support.
YOU'LL ACCOMPLISH THESE GOALS BY:
Facilities & Office Operations
Required
The pay range for this position is $15.00 - $20.19 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Discover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we're not just growing, we're thriving. Through consistent innovation and a bold commitment to reimagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty.
You're an excellent communicator-comfortable working with employees at all levels, including senior management and external vendors. You are detail-oriented, exercise sound judgment, and strike the right balance between being accommodating and holding firm when necessary. You're empathetic, responsive, and solution-driven. You understand that outstanding customer service sometimes means handling urgent, unexpected situations-and you're always ready to step in.
What You Bring to the Role
- Exceptional Customer Service - You go above and beyond to ensure employee needs are met.
- Strong Interpersonal Skills - You build positive relationships and communicate clearly.
- Self-Starter Attitude - You manage tasks independently with little oversight.
- Problem-Solving Mindset - You think critically and resolve issues proactively.
- Organized & Detail-Oriented - You're thorough, punctual, and accountable.
- Composed Under Pressure - You stay positive and adaptable when things get busy or challenging.
The Office Services Assistant plays a critical role in ensuring a positive and productive workplace experience at our corporate office. Reporting to the Facilities Manager, this role supports a wide range of workplace functions-including facilities operations, mailroom services, office supply management, event coordination, vendor management, and general administrative support.
YOU'LL ACCOMPLISH THESE GOALS BY:
Facilities & Office Operations
- Monitor facility conditions daily and coordinate timely repairs and maintenance to ensure a safe, clean, and functional workplace environment; submit and track work orders as needed.
- Coordinate minor furniture setups, resets, and light assembly (e.g., shelving, cabinets).
- Assist with workstation adjustments and troubleshooting furniture/equipment issues.
- Follow all building security and emergency procedures; respond calmly and appropriately in urgent situations.
- Utilizes and maintains integrity of databases and supports data entry of required reports and other digital tools associated with service delivery, as requested.
- Stock, organize and maintain office and pantry supplies for the Tallgrass and mock store facilities.
- Follows security and emergency procedures as defined by the property, and responds to emergency situations in a calm, efficient manner. Summons appropriate assistance as necessary.
- Process incoming/outgoing mail and packages (USPS, FedEx, UPS, etc.).
- Operate automated mailing and shipping equipment.
- Distribute internal mail and support package delivery across departments.
- Respond promptly and professionally to facilities-related inquiries and service requests.
- Monitor the Corporate Facilities email inbox and workflow systems.
- Support special projects and other ad hoc duties assigned by the Facilities Manager.
- Identify opportunities for process improvement and assist with implementing solutions.
- Support the scheduling and furniture setup of conference rooms, including managing the Multipurpose Room calendar.
- Assist in planning and executing in-office events-coordinating with internal teams and external vendors.
- Maintain team calendars, space reservations, and facility documentation (e.g., floorplans, spreadsheets).
- Liaise with vendors, building managers, and landlords.
- Monitor vendor compliance (e.g., certificates of insurance, contract documentation).
- Coordinate delivery and inventory of office supplies, pantry items, and facility-related materials.
- Maintain accurate vendor and service documentation.
Required
- High school diploma or equivalent.
- Minimum 2 years of experience in facilities, office services, customer service, shipping/receiving, or vendor management.
- Strong customer service orientation and professional communication skills.
- Ability to prioritize, multitask, and remain calm under pressure.
- Comfortable engaging with all levels of staff and vendors in a warm, confident manner.
- Proficient with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Visio, OneNote, Teams, SharePoint).
- Familiarity with modern workplace technologies (e.g., work order systems, mobile apps, digital collaboration tools).
- Basic financial literacy (e.g., understanding simple percentages and invoice processes).
- Able to stand, walk, and reach for extended periods (6-8 hours/day).
- Must be able to lift up to 50 lbs. and operate material handling equipment such as pallet jacks and flatbed carts.
- Frequent kneeling, crouching, and stooping; occasional ladder climbing and balancing.
- Capable of supporting light warehouse operations and physical office moves.
The pay range for this position is $15.00 - $20.19 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.