Office Assistant - Practice Job at Virtua in Cherry Hill Township

Overview

At Virtua Health, we exist to better serve you and connect you to the care you need. We are committed to building a healthier community through wellness, prevention, experienced specialists, and life-changing care. We are affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics, with a network that includes five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations.

We are a Magnet-recognized health system ranked by U.S. News and World Report, with multiple awards for quality, safety, and a positive work environment. Our team includes more than 14,000 colleagues and over 2,850 physicians, physician assistants, and nurse practitioners dedicated to providing exceptional care close to home. We support community access through resources like Eat Well, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling.

Location

Cherry Hill - 401 Kings Highway South, Building 5

Remote Type

On-Site

Employment Details

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Additional Locations:

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by the third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Schedules patient appointments and registers patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Required Education

HS diploma or equivalent.

Compensation and Benefits

Hourly Rate: $17.97 - $25.20. The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive benefits package for full-time and part-time colleagues, including medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, life insurance and supplemental life and AD&D insurance for colleagues and dependents; tuition assistance; and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.