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MCR Hotels

Cook, Restaurant Job at MCR Hotels in Loveland

MCR Hotels, Loveland, OH, United States, 45140

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Overview

Hilton Garden Inn Cincinnati Northeast

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. Areas of excellence include: Happy Guests, Spotless Cleanliness, Product Consistency & Quality, and Teamwork.

  • Happy Guests
  • Spotless Cleanliness
  • Product Consistency & Quality
  • Teamwork

Role Specific Duties and Expectations

The Cook is responsible for preparing food items, based on standardized recipes, for the restaurant while maintaining the highest standards to produce an appealing and appetizing product. Responsible for ensuring the cleanliness, sanitation, and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

Responsibilities

  • Meal Preparation: Prepares meals in accordance with brand standards and guidelines.
  • Food Safety Certification: Comply with certification requirements as applicable to position (e.g., Food Handlers Safety Training).
  • Cleanliness: Maintain cleanliness and organization of all areas in accordance with State Board of Health regulations.
  • Organization: Complete necessary food and station preparations prior to opening to ensure timely service during operating hours.
  • Safety: Know the location and operation of all safety equipment.
  • Food Handling: Assist in storage and rotation of food items according to hotel procedures.
  • Other duties as assigned.

Success Metrics

Metrics focus on guest satisfaction and operational quality.

  • Happy Guests: Management Performance Ratings, Guest Satisfaction Scores/Intent to Return
  • Spotless Cleanliness: GM/AGM Spot Checks, Leadership Walk-throughs, Guest Ratings/Reviews
  • Product Consistency & Quality: Checklist Tracking, Management Performance Ratings, Guest Ratings
  • Teamwork: Management Performance Ratings

Qualifications & Requirements

  • Work Experience: Previous culinary experience in hospitality or restaurant kitchen setting preferred.
  • Must have a positive attitude and willingness to learn.
  • Ability to follow instructions, assigned tasks, and meet deadlines.
  • Always provide friendly service with a smile to guests.
  • Flexible schedule with availability days, nights, holidays, and weekends based on the demands of the hotel.
  • Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager. Never work while clocked out.
  • Must clock in/out for breaks at the designated time on your schedule.
  • Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Physical Working Demands & Working Environment

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

  • Standing: Remaining upright on the feet for sustained periods.
  • Walking: Moving about on foot to accomplish tasks.
  • Repetitive Motions: Substantial movements of the wrists, hands, and/or fingers.
  • Lifting: Carrying various items as needed.

Note

This job description does not state or imply that these are the only duties to be performed by the employee(s) of this position. Employees may be required to follow other job-related instructions and duties as requested by authorized personnel. The employer retains the right to change or assign other duties. This document does not create an employment contract; employment is at-will.

About Our Company

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, with offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members and operates hotels under multiple brands.
  • MCR has received several industry awards and recognitions.

What we offer / What’s in it for you?

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance (available after 30 days for full-time team members)
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Hospitality

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