Samuel Merritt University is hiring: Facilities Operations and Dock Manager in O

Overview

Facilities Operations and Dock Manager at Samuel Merritt University. The Facilities and Dock Operations Manager oversees daily operations of the facility’s loading dock, ensuring efficient, safe, and timely receipt and shipment of goods. This role manages daily incoming and outgoing mail operations (USPS, FedEx, UPS, and internal mail), coordinates with vendors, internal departments, and dock staff to maintain organized workflows, enforce safety compliance, and support overall operational goals. The position assists the Facilities department with furniture planning/coordination, implementing office moves, add and changes, and projects. Reports to the Director of Facilities and works with Assistant Director and Facilities’ Planners on multiple projects.

The position processes requests, schedules, and oversees all onsite furniture service activity and onsite electric/voice & data cabling contractor services and may assist on approved renovation/reconfiguration projects.

Responsibilities

• Dock Operations Management: Assist in managing daily dock operations, including scheduling and overseeing loading and unloading activities
• Coordinate with drivers and warehouse staff to ensure timely and accurate shipments
• Monitor and enforce safety protocols to maintain a secure working environment
• Support inventory management processes and assist with stock reconciliation
• Provide training and guidance to dock personnel on operational best practices
• Oversees the timely review and approval of timecards and performance evaluations
• Utilize logistics software to track shipments and generate performance reports

• Facilities Operations Management: Coordinate handyman services for all SMU campuses
• Point of contact for recycling bins and document destruction
• Work all TDX work orders with real-time support for all SMU campuses
• Manage and catalog all SMU inventory; includes off-site storage
• Perform additional duties as assigned

• Event Coordination and Setup Responsibilities: Vendor & resource coordination with internal departments and external vendors for resources (AV, catering, facilities, etc.)
• Timeline management to ensure setups meet schedules and are returned to standard configuration
• Safety & Compliance: Ensure event setups comply with university safety regulations, accessibility standards, and fire codes

• Staff Supervision & Coordination: Assign daily tasks to dock staff and monitor progress
• Train new dock employees in safe handling, equipment operation, and procedures
• Direct dock staff in handling and sorting of all incoming/outgoing mail

• Safety & Compliance: Enforce OSHA regulations, fire codes, and company safety standards
• Conduct regular safety inspections and address hazards immediately
• Oversee proper use of dock equipment (e.g., pallet jacks and dock levelers)

• Communication & Coordination: Serve as primary contact for vendors, delivery drivers, and internal departments regarding dock operations
• Collaborate with facilities and security teams to maintain workflow and safety
• Report operational issues, delays, or damages to management

• Recordkeeping & Reporting: Maintain logs of incoming/outgoing shipments
• Track and report dock performance metrics
• Assist with inventory counts and reconciliation

Qualifications

• High school diploma or equivalent; additional logistics or supervisory training preferred
• 3+ years’ experience in warehouse or dock operations, with at least 1 year in a lead/supervisory role
• Effective leadership, organizational, and communication skills
• 1+ years of operating in facilities
• Demonstrates knowledge and application of safety regulations, proper loading procedures, and shipping documentation

Physical Requirements

• Ability to lift up to 50 lbs regularly
• Prolonged standing, walking, and manual handling
• Ability to work in varying temperatures and conditions

Employment Details

• Employee Status: Regular
• Exemption Status: United States of America (Exempt)
• Time Type: Full time
• Job Shift: Full time
• Pay Range: $80,000 to $85,000 annually

Samuel Merritt University provides base salary ranges for all positions in job advertisements in the United States based on local requirements. Individual compensation will be determined based on factors including qualifications, location, and other relevant skills.