Lil' Kickers of Portland is hiring: Youth Sports Program & Facility Manager in P

Company Overview

Portland Indoor Soccer (https://pdxindoorsoccer.com/) is an Indoor Sports Arenas that run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to adults.

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule
• League Team Credit (eligible after probationary period)
• Free Membership
• Employee Discounts on programming
• Competitive Wages
• Flexible scheduling
• Concession discounts
• Tips

Job Summary

This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Managers also handle customers’ food & beverage requests. We are specifically looking for applicants to manage our facilites on weekend mornings during our Lil\' Kickers classes.

Duties & Responsibilities

• Customer service i.e. checking people in, printing player cards, taking registration and drop in payments and answering questions
• Attend pre-class Lil' Kickers meetings and trainings, and complete Lil' Kickers program knowledge online trainings
• Professional telecommunications etiquette when on the phone with customers
• Assisting with sales of programming and customer memberships
• Troubleshooting customer questions and inquiries regarding their program of interest
• Understanding and proper use of our scheduling system (Daysmart Recreation)
• General facility upkeep and minor maintenance
• Proper food & beverage handling, product knowledge, serving and performing accurate transactions
• Managing snack shack appearance with stocking, facing and rotation of inventory
• Performing proper cash handling and credit/debit transactions
• Enforce safety standards

Qualifications

• Great customer service skills, at least one year experience in customer service a plus
• Authorized to work in the United States
• Oregon food handlers and Alcohol Service Permit
• 18 years or older
• ***weekend availability (Saturday and Sunday 7:30am-1:00pm)

Preferred Skills

• Team player and strives to be as proactive as possible
• Detailed-oriented and able to multitask and manage time effectively
• Ability to build rapport with all customers & families who come into our facility