Housekeeping Coordinator Job at The Florida Panthers in Fort Lauderdale

Overview

The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, and have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the Baptist Health IcePlex in Fort Lauderdale, and the War Memorial Auditorium which hosts concerts and events for South Florida.

An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola. The Panthers emphasize a culture of service, including the Heroes Among Us program which honors United States military veterans at every game, and the Florida Panthers Foundation focuses on veterans affairs, children\'s health and education, wildlife awareness for the endangered Florida panther, and growing youth hockey.

Job Details

Job Title: Housekeeping Coordinator

Department: Housekeeping

Reports To: Housekeeping Manager

FLSA: Non-Exempt

Employment Type: Full-Time

Location: Baptist Health IcePlex & War Memorial Auditorium

Job Summary

The Housekeeping Coordinator plans, organizes, controls, and monitors housekeeping operations for events and facility maintenance to ensure a superior guest experience. This role coordinates and supervises day-to-day activities of the facility and cleaning contractors, ensuring services are provided efficiently, effectively, and timely. It also assists in developing and implementing operational policies and procedures to promote efficiency, quality of service, and a safe work environment.

Job Functions

Specific duties include but are not limited to:

• Oversee day-to-day operational policies and procedures for the Housekeeping Department; provide administrative supervision while planning, organizing, scheduling, assigning, monitoring, analyzing, and correcting work assignments for custodial services and related activities. Ensure high-quality service by meeting department goals.
• Assist in interviewing, hiring, training, coaching, and development of housekeeping personnel; develop, improve, and implement formalized training programs.
• Conduct regular facility inspections and share findings with managers to maintain high operation standards; assess equipment, supplies, and materials as needed.
• Coordinate participation in the preventive maintenance program; ensure department compliance and equipment maintenance.
• Attend Operations/Event meetings and conduct regular staff meetings to improve operations for events.
• Prepare timely bid specifications for departmental purchases; review and approve payroll and purchases; follow purchasing procedures.
• Participate in budget meetings; ensure proper coding of purchases for accounting and planning.
• Provide leadership for continuous improvement and team building; counsel staff as required and conduct internal investigations as needed.
• Engage with industry associations and trade shows; stay informed on innovations to improve efficiency and service quality.
• Maintain department filing systems and records; interact professionally with employees, clients, and vendors.
• Perform other duties as assigned; ensure knowledge of administrative and operational rules and procedures.
• Work irregular hours, including evenings, weekends, and holidays; shifts may require adjustments on short notice.
• Monitor contract vendor services and ensure accurate billings.
• Develop and maintain records, logs, and reports for the department and facilities.
• Serve as Manager on Duty as required.

Qualifications

• 2-5 years of progressive venue management experience in housekeeping.
• Minimum 2 years overseeing a large and diverse staff.
• Highly organized with the ability to meet tight deadlines in a high-pressure environment.
• Experience scheduling shifts and staffing according to events.
• Ability to lead, give clear direction, and provide feedback to staff.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Knowledge of operational equipment (e.g., scrubbers, sweepers, vacuums) and related tools.

Position Type/Hours: Must be able to work 40 hours per week with flexible hours, nights, weekends, and holidays as needed.

The Florida Panthers family values diversity and inclusion. We are an equal opportunity employer and encourage applicants from all backgrounds to apply. We do not discriminate based on race, color, religion, gender, age, national origin, disability, sexual orientation, veteran status, or any other legally protected status.