Housekeeping Supervisor Job at Inns of Aurora Resort & Spa in Town of Aurora

Overview

Housekeeping Supervisor position at Inns of Aurora, LLC. The role is responsible for ensuring quality cleaning procedures throughout the housekeeping department and acting as a direct report to housekeepers across properties.

Responsibilities

• Ensure cleaning checklists are properly filed and maintained
• Act as direct report for housekeepers of all properties
• Report all changes or issues to the Housekeeping Manager
• Be available to employees as a resource
• Maintain constant communication with maintenance staff to understand ongoing projects
• Attend meetings with management and co-supervisors
• Complete all tasks required of Housekeepers, Houseman and Housekeeping Supervisor, as needed
• Accommodate guest special requests
• Perform opening duties by assigning work to room attendants and prioritizing workload
• Keep public areas neat and remove trash, mop floors and clean carpets as necessary
• Clean light fixtures, ceiling fans, windows and glass doors
• Notify General Manager of any problems with room or public areas
• Proper administration of key control for issued keys and keys left by guests in rooms
• Maintain all lost and found items for logging and storage
• Ensure confidentiality and security of room
• Keep linen closet and supply area organized and tidy
• Report any maintenance needs and handle guest requests and/or complaints
• Adhere to all work rules, procedures and polices established by the Inns of Aurora, including, but not limited to, those contained in the employee handbook

Requirements

• Previous housekeeping experience
• Ability to maintain neat, professional and clean appearance and practices
• Proficient in Microsoft Office programs and general computer literacy
• Excellent verbal communication skills
• Refined time management skills
• Attention to detail
• Ability to stand and walk for long periods of time
• Ability to work independently
• Flexibility with hourly schedules

Preferences

• Knowledge of OSHA, cleaning products, procedures and standards

Benefits

Full-time employees, those working greater than 30 hours per week, are eligible for health, dental, and life insurance, paid time off, and a 401k.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting