Housekeeping Manager Job at Hyatt Hotels Corporation in New York

Summary

About Park Hyatt New York

At the Park Hyatt New York, our colleagues are part of something rare and extraordinary. Located in the heart of Midtown Manhattan across from Carnegie Hall and steps from Central Park, our Forbes Five-Star hotel offers understated luxury with highly personalized service. We are committed to creating an environment where guests and colleagues alike feel cared for and inspired.

Position Summary

We are seeking a Housekeeping Manager to join our leadership team. This individual will play a key role in maintaining the highest standards of cleanliness, presentation, and attention to detail that define the Park Hyatt experience. The Housekeeping Operations Manager will oversee daily operations, support and develop our colleagues, and ensure a seamless, luxury environment for our guests.

Responsibilities

• Supervise, train, and motivate the housekeeping team to deliver exceptional service in alignment with Park Hyatt standards.
• Oversee daily room assignments, inspections, and public area cleanliness to ensure the hotel consistently reflects a Forbes Five-Star presentation.
• Manage scheduling, payroll, and productivity to ensure operational efficiency.
• Partner with Engineering and Front Office teams to coordinate maintenance and guest requests promptly.
• Maintain compliance with health, safety, and brand standards.
• Monitor inventory and order supplies to ensure adequate stock and cost control.
• Foster a culture of care, teamwork, and professional development within the department.
• Be part of Hyatt’s flagship luxury property.
• Competitive compensation and comprehensive benefits package.
• Opportunities for career growth within Hyatt’s global luxury portfolio.
• A supportive environment that values genuine care, individuality, and professional excellence.

Salary: $52,100 - $80,000 per year

Qualifications

• Minimum of 2–3 years of leadership experience in luxury hospitality housekeeping operations.
• Proven ability to lead and inspire a team while maintaining high service standards.
• Strong organizational and time management skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Flexible schedule availability, including weekends and holidays.