Housekeeping Manager Job at Park Hyatt in New York

Overview

Park Hyatt New York is a Forbes Five-Star luxury property located in Midtown Manhattan across from Carnegie Hall and steps from Central Park. We are committed to creating an environment where guests and colleagues feel cared for and inspired.

Position

Housekeeping Manager – join our leadership team to maintain the highest standards of cleanliness, presentation, and attention to detail that define the Park Hyatt experience. The Housekeeping Operations Manager will oversee daily operations, support and develop colleagues, and ensure a seamless, luxury environment for our guests.

Responsibilities

• Supervise, train, and motivate the housekeeping team to deliver exceptional service in alignment with Park Hyatt standards.
• Oversee daily room assignments, inspections, and public area cleanliness to ensure the hotel reflects a Forbes Five-Star presentation.
• Manage scheduling, payroll, and productivity to ensure operational efficiency.
• Partner with Engineering and Front Office teams to coordinate maintenance and guest requests promptly.
• Maintain compliance with health, safety, and brand standards.
• Monitor inventory and order supplies to ensure adequate stock and cost control.
• Foster a culture of care, teamwork, and professional development within the department.

Qualifications

• Minimum of 2–3 years of leadership experience in luxury hospitality housekeeping operations.
• Proven ability to lead and inspire a team while maintaining high service standards.
• Strong organizational and time management skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Flexible schedule availability, including weekends and holidays.

Why Join Park Hyatt New York

• Be part of Hyatt’s flagship luxury property.
• Competitive compensation and comprehensive benefits package.
• Opportunities for career growth within Hyatt’s global luxury portfolio.
• A supportive environment that values genuine care, individuality, and professional excellence.

Salary Range: $52,100 - $80,000

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management
• Manufacturing

Industries

• Hospitality