Ascent Hospitality is hiring: Housekeeping Supervisor in Huntsville

Join to apply for the Housekeeping Supervisor role at Ascent Hospitality.

Overview

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. We’re about people and delivering a memorable experience for Team Members and guests. We’re looking for individuals who work well together for a unified purpose. For our leadership, we seek accomplished individuals with a passion to serve others, strong communicators who understand others’ needs, and trendsetters who excel at challenges and change. If this aligns with you, consider joining our Team.

The Housekeeping Supervisor is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel, supporting the hotel’s ongoing effort to deliver outstanding guest service and financial profitability. This position includes the Laundry Department and works closely with the maintenance team.

Benefits:

• Competitive Salary
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• 401k with employer MATCH
• Paid PTO
• Uniforms Provided for most positions
• Team Member Hotel Discount Program

Essential Functions

• Ensure and maintain cleanliness, service and product quality standards for guest rooms, public spaces, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations including systems use and management, budgeting and forecasting, inventory control, policy and procedure implementation and enforcement, and meeting participation and facilitation
• Monitor and develop team member performance with supervision, professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training, and ensuring proper labeling of hazardous supplies in accordance with regulations
• Create and post weekly schedules for Housekeeping and Laundry Team Members
• Physically check rooms made ready by Room Attendants to confirm readiness for guest check-in and update in the computer
• Clean/prepare rooms during high occupancy or when team members are unavailable
• Work closely with Front Office to ensure guest room satisfaction
• Oversee Laundry operations
• Collaborate with maintenance to maintain Laundry Equipment
• Ensure Housekeeping and Laundry supply inventory is ordered and stored properly
• Report and log Lost and Found items
• Ensure storage areas are locked and all sheets are turned in to the front desk
• Maintain cleanliness and upkeep of Public areas
• Maintain excellence in hotel and guest room cleanliness

Specific Job Knowledge, Skills and Abilities

• Prior experience in a Supervisor or Manager role
• Previous hotel experience preferred
• Excellent communication and organizational skills
• Basic mathematical skills
• Ability to apply basic supervision principles and techniques
• Ability to plan and organize activities of others
• Ability to guide a group or individual to accomplish a task
• Adapt leadership style to reach goals
• Clear written and oral communication
• Ability to handle conflict in a team environment

Physical Demands

• Stand and walk for long periods; use arms, hands and legs; handle or feel objects; reach; stoop, kneel, crouch, or crawl; may climb or balance; talk and hear; push a cart up to 60 pounds
• Occasionally lift up to 50 pounds
• Close, distance, and color vision
• Work environment can be high-stress and mentally demanding

Qualification Standards

• Dependable and productive
• High school education or equivalent required; some college preferred
• Minimum six (6) months related experience or training preferred
• Ability to lead a team of 15+ employees

EEO Employer

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Hospitality

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