Client Services Manager North County Job at Senior Helpers - East San Diego in L

Overview

Client Services Manager North County - $75-$85k + Bonuses | Hybrid | North San Diego

Territory: Mira Mesa, Poway, Rancho Peñasquitos & surrounding areas
Status: Full-Time | Hybrid (Field + Remote)
Travel: 60–70% within territory
Reports To: Director of Operations
Compensation: $75,000–$85,000 base + up to $6,000/year in quarterly performance bonuses

Are you a natural relationship-builder who thrives on making a real difference? Do you enjoy networking, problem-solving, and leading with purpose? Senior Helpers is looking for a Client Services Manager North County to grow our presence in North San Diego—a role where your leadership directly impacts seniors, their families, and the community.

What You’ll Do (Responsibilities)

• Grow the Territory: Build referral partnerships with hospitals, healthcare professionals, and senior communities.

• Be the Trusted Partner: Serve as the main point of contact for clients, ensuring exceptional, personalized service.

• Lead Service Delivery: Oversee assessments, onboarding, and quality control to keep clients and caregivers supported.

• Solve Challenges: Anticipate and resolve issues before they escalate—keeping care seamless.

• Drive Results: Track KPIs, monitor growth, and leverage CRM tools to maximize impact.

• Be the Face of Senior Helpers: Represent us at community events, health fairs, and networking opportunities.

Why You’ll Love This Role (Benefits)

• Competitive Compensation: $75K–$85K base + up to $6K in bonuses annually.

• Hybrid Flexibility: Work in the field and remotely until our North County office opens.

• Mission-Driven Work: Make a tangible difference in the lives of seniors and families.

• Autonomy & Leadership: Manage your territory like it’s your own business—with full team support.

• Collaborative Culture: Work alongside marketing, HR, scheduling, and other Territory Managers who have your back.

We’re Looking for Someone Who… (Qualifications)

• Has 3+ years in territory management, business development, or healthcare sales.

• Builds lasting trust and relationships with ease.

• Is comfortable traveling 60–70% of the time.

• Is tech-savvy, with CRM (WellSky preferred) and MS Office experience.

• Thinks on their feet and brings a solutions-first mindset.

• Holds a valid driver’s license and reliable transportation.

About Senior Helpers

We’re a nationally recognized leader in in-home senior care, proudly CHAP Certified, and dedicated to the Age-Friendly Care Approach. For three consecutive years, we’ve been named a Great Place to Work—and we’re looking for passionate leaders who want to grow with us.

Ready to grow a territory and make an impact? Apply today and help us expand Senior Helpers’ reach while empowering seniors to live with dignity and independence.