Overview
We are hiring a Night Auditor! We are looking for people that have a passion to serve others. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7, so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. The night shift involves working without management supervision, assisting in closing out the business for the day as well as check in or out those guests during non-traditional hours. Your proactive, responsive and caring approach will make all the difference. The night shift also helps ensure guest safety by monitoring activity and weather issues that could affect guests. If you enjoy semi-independent work and have a winning personality and high sense of responsibility, this role is for you. Concord Hospitality offers a culture where everyone is valued and treated with respect.
Responsibilities
- Processing credit card transactions and other (restaurant, events, lounge) for the day
- Handling phone system, transferring calls, reservations, etc
- Verify, balance and review hotel room availability
- Perform check-in and check-out procedures
- Administer guest payment policies and look for errors from the day shifts
- Prepare folios for the morning departing guests
- Maintain overall lobby appearance and assist with AM breakfast set up if needed
- Be versed in all hotel emergency procedures
Benefits
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the BEST associates in the market and provide a great work environment. Our Associate First policy guides how we care for you and support your development. We offer engaging on-property activities and opportunities to stay connected with our team.
You take pride in your work, the hotel, and your employer to exceed guest expectations. If this sounds like you, contact us now. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace. This employer is not Hyatt; a third-party management company may be responsible for employment benefits at this location.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.
Job Function / Industry
- Job function: Management and Manufacturing
- Industries: Hospitality