Hyatt Hotels Corporation is hiring: Night Auditor in Cleveland

Close Inclusive Collection Job Postings Notification

US - OH - Cleveland

Posted: Sep 16, 2025

Overview

We are hiring a Night Auditor! We are looking for people that have a passion to serve others. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7, so each front desk role is as important as the others. Associates at the front desk are key to the overall experience the guest will have. The night shift involves working without management supervision and includes closing out the day and assisting guests during non-traditional hours.

Responsibilities

• Process credit card transactions and other transactions (restaurant, events, lounge) for the day
• Verify, balance and review hotel room availability
• Perform check-in and check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast setup if needed
• Be versed in all hotel emergency procedures

Why Concord

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Culture and Values

Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the BEST associates in the market and provide a great work environment. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. We engage with our associates through on-property activities and development opportunities.

You take pride in your work, the hotel, and your employer to exceed guests’ expectations. If this is you, we want you to contact us now!

If you are seeking a position where you can grow and be part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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