Night Auditor Job at MCR Hotels in Allen

Overview

Night Auditor role at MCR Hotels. Location: Dallas/Allen area (Homewood Suites by Hilton Dallas/Allen, TX). Join to apply for the Night Auditor position with MCR Hotels.

Responsibilities

• Audit Management: complete and distribute all hotel audit-related reports by the designated time on the overnight checklist.
• Security: follow overnight security measures to ensure a safe environment, including locking exterior entrances at designated times and handling late-arriving guests per protocol.
• Incoming Mail: receive and document all incoming mail as required by the daily shift checklist.

Success Metrics

• Happy Guests: management performance ratings; guest satisfaction scores/intent to return.
• Spotless Cleanliness: GM/AGM spot checks; leadership walk-throughs; guest ratings/reviews.
• Product Consistency & Quality: checklist tracking; management performance ratings; guest ratings.
• Teamwork: management performance ratings.

Qualifications & Requirements

• Experience in hospitality, service, consumer-facing franchise, or related field preferred.
• Positive attitude and willingness to learn (Can-Do Attitude).
• Ability to follow guidelines and procedures; handle pace and pressure.
• Effective listening and conflict resolution; clear communication skills.
• Hospitality-focused customer service mindset.
• Age 18 or older; schedule flexibility to include evenings, nights, weekends, and holidays.
• Timely clock-in/clock-out; adherence to break and call-out policies.

Physical Demands & Working Environment

• Stand or sit for extended periods; operate computers and office equipment; lift up to 25 pounds as needed.
• Frequent movement throughout the hotel and guest rooms; high attention to detail.

Language & Reasoning

• Read, write, and communicate effectively in English.

What We Offer

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement & upward mobility
• Health, dental, vision insurance available after 30 days for full-time team members

About MCR

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, offices in NYC, Dallas, Chicago, and Richmond, VA.
• Portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities.
• Over 7,000 team members; operates hotels under multiple major brands.

Note: This document does not create an employment contract; at-will employment. All other duties may be assigned as needed.