Fitness Club Coordinator Job at Pyramid Global Hospitality in Heber

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Location: Heber City, Utah (Black Rock Mountain Resort).

Overview

The Onyx Fitness Club isn’t just a fitness center — it’s a modern social club where fitness, dining, and community come together. Spanning 10,000 sq. ft. across two stories, Onyx blends state-of-the-art training spaces with vibrant dining, curated events, and wellness experiences. As part of Black Rock Mountain Resort, you’ll be part of a resort family that values care for its team members and guest experiences. The club aims to deliver a premier fitness, social, and lifestyle environment.

What We Offer

• Highly competitive wages
• Free parking
• Hotel room discounts and travel benefits
• 401K Plan with Employer Match
• Paid Time Off (PTO) and unlimited PTO rollover options
• Comprehensive employee benefit/insurance programs, including company-paid life and AD&D insurance, and tuition reimbursement

The Black Rock Mountain Resort is an Equal Opportunity Employer.

Responsibilities

• Daily Operations (20-25 hours per week): Oversee day-to-day operations of the fitness center, ensuring a clean, safe, and welcoming environment.
• Monitor facility maintenance, equipment functionality, and cleanliness; coordinate with staff or vendors as needed.
• Complete and review operational reports to track attendance, facility usage, and performance metrics.
• Manage membership processes, including new sign-ups, renewals, cancellations, and communications; provide tours highlighting amenities and benefits.
• Enforce club policies and procedures to maintain a professional and positive member experience.
• Collaborate with leadership and staff to continuously improve operational efficiency and member satisfaction.

• Event Coordination (15-20 hours per week): Partner with the Director of Fitness to design and execute a dynamic event calendar aligned with member interests and club goals.
• Plan and coordinate social, wellness, and lifestyle events; source vendors and negotiate pricing for quality and cost efficiency.
• Work with the Food & Beverage team to curate menus for events.
• Support event marketing efforts through digital, print, and in-club campaigns.
• Serve as the face of the club during events; warmly welcome members and address needs.
• Oversee event execution to ensure seamless operations and exceptional member experiences.
• Gather member feedback through conversations and post-event surveys; evaluate success and identify areas for improvement.
• Maintain organized event records, budgets, and timelines.

Qualifications

• Outgoing, personable, and confident communicator with excellent interpersonal skills.
• Ability to engage professionally with members in diverse social and professional settings.
• Creative thinker with a passion for designing engaging and innovative experiences.
• Highly organized with strong project management skills; able to adapt to changing priorities.
• Proactive, energetic, and solution-oriented with a can-do attitude.
• Strong written communication skills, with experience in promotional content creation.
• Proficiency with Microsoft Office Suite, membership management software, and reporting tools; ability to learn new systems quickly.
• Flexibility to work evenings, weekends, and holidays as needed to support events and programming.

Physical Requirements

• Frequent standing, walking, and exposure to varied temperatures.
• Occasional climbing of stairs, squatting, kneeling, reaching, grasping, twisting/bending.
• Ability to push, pull, lift, and carry up to 60 lbs on occasion.
• Manual tasks such as folding/unfolding equipment or event materials.

Compensation

The compensation for this position is $23.00/hr – $26.00/hr based on qualifications and experience.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industry: Hospitality

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