Help at Home is hiring: Office Administrator in Mansfield

Overview

Office Administrator position at Help at Home. This is a fully on-site position.

The Office Administrator is responsible for overseeing the daily operations of the office, including handling phone calls, mail, and other correspondence. The role requires strong multitasking abilities and the capacity to work effectively under pressure. Interpersonal skills are essential as the Office Administrator interacts with staff, visitors, and guests regularly. The role supports a collaborative team environment, reports to management, and assists other employees as needed, with a focus on fostering client satisfaction while ensuring compliance with company policies and relevant state and federal regulations.

Responsibilities

• Open and close the office.
• Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
• Coordinate Caregiver and Client events as needed, including placing orders for supplies.
• Maintain office equipment, including reloading printer paper and setting up new employee equipment.
• Distribute correspondence as needed (main Client/Caregiver letters, birthday cards, etc.).
• Oversee cleaning staff to ensure the office remains clean and orderly.
• Organize and manage mail, packages, and other correspondence arriving in the office.
• Maintain patient and employee files and all related paperwork.
• Monitor office supply inventory and submit requisitions as needed.
• Prepare monthly supply orders.
• Assist with branch projects, typically involving data entry and cleanup tasks.
• Perform other duties, as assigned.

This description reflects assignment of essential functions; management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Education And Experience

• At least 18 years of age.
• High school diploma or GED required.
• Valid driver's license.
• Access to insured and reliable transportation.
• Previous experience working in an administrative/clerical role.

Required Skills And Abilities

• Ability to multitask, work under pressure, and prioritize tasks.
• Detail-oriented, flexible, patient, and possesses a positive attitude.
• Customer service and problem-solving skills.
• Professional written and verbal communication skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications and office equipment.
• Basic understanding of administrative and clerical procedures and systems.

Travel Requirements

• Regular travel on a daily or weekly basis required, even in inclement weather.

Physical Requirements

• Ability to move, transport, or position up to 50 pounds.
• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.

Data Security And Privacy Statement

Help at Home prioritizes protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess employment suitability and won’t be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.