Night Guest Attendant Job at Hotel Management and Consulting, Inc. in City of Sy

Overview

Night Guest Attendant role at Hotel Management and Consulting, Inc. Exciting Opportunity: Night Guest Attendant at LivAway Suites in Syracuse, NY. This position involves working independently during the overnight shift and serving as the face of the property for guests.

About the Role

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Culture and Benefits

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $16.50 - $18.50.
• DailyPay Access: Flexible pay options to access earnings when needed.
• Medical, dental, and vision benefits plus paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties

• Property inspections: Conduct regular physical inspections of the property during the night to ensure safety and security.
• Guest services: Assist with checking in and checking out guests during after-hours, provide excellent customer service, and address guest needs or concerns.
• Laundry duties: Complete laundry responsibilities including washing, drying, folding, and organizing linens and towels; maintain a clean and organized laundry area.
• Cleaning and maintenance: Vacuum, dust, and sanitize public areas; ensure cleaning supplies are stocked and distributed; perform room preps for rooms not cleared during the day shift.
• Emergency procedures: Know and follow property emergency procedures and ensure security needs of the property and guests are met.
• Other duties as assigned.

Preferred Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.

Physical Requirements

• Tasks involve kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Legal and Compliance

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This description is not an employment contract, and employment remains at-will. We are an equal opportunity employer and comply with applicable laws. E-Verify participation may be used in hiring. We are a Drug Free workplace.