Night Guest Attendant Job at Hotel Management and Consulting, Inc. in Richland

Overview

Night Guest Attendant at LivAway Suites in Richland, WA. Hotel Management & Consulting is seeking a positive, professional, and problem-solving Night Guest Attendant. This is a highly visible customer service role where you will be the face of the property and the first point of contact for guests, primarily during the overnight shift.

Our Culture

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $17.00 - $19.00.
• DailyPay Access: Flexible pay options to access earnings when needed.
• Medical, dental, and vision benefits for full-time employees, in addition to the company’s paid time off benefit.
• Employee Assistance Program: Complementary benefit to assist with personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties

• Property Inspections: Conduct regular overnight inspections to ensure safety and security of the property.
• Guest Services: Assist with after-hours check-in and check-out, provide excellent customer service, and address guest needs or concerns.
• Laundry Duties: Perform laundry responsibilities including washing, drying, folding, and organizing linens and towels; maintain a clean and organized laundry area.
• Cleaning & Maintenance: Vacuum, dust, sanitize public areas, stock and distribute cleaning supplies, and perform room preps when daytime housekeeping was unable to clear rooms.
• Emergency Procedures: Follow property emergency procedures and ensure security for guests and property.
• Other Duties as Assigned.

Preferred Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving abilities.
• Proactive in solving problems.

Physical Requirements

• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, or pull up to 20 lbs regularly, occasionally up to 50 lbs.

Legal and Employment Information

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This description is not an employment contract and does not imply guaranteed duties or terms of employment. Employment relationships are at-will and subject to change to reasonably accommodate qualified disabled individuals. We are an equal opportunity employer and comply with applicable federal, state, and local laws. We participate in E-Verify where applicable. Unlawful harassment and discrimination are prohibited. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.

Notes

Seniority level: Entry level • Employment type: Full-time • Job function: Management and Manufacturing • Industries: Hospitality.