Overview
Night Guest Attendant – WoodSpring Suites, Tucson, AZ
Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Night Guest Attendant. This highly visible customer service role is the face of the property and the first point of contact for guests, with primary responsibilities during the overnight shift.
Benefits
- Hourly Rate: Dependent on experience, $15.50 - $17.50.
- DailyPay Access: Flexible pay options to access earnings when needed.
- Benefits: Medical, dental, and vision benefits for full‑time employees, plus paid time off.
- Employee Assistance Program: Complementary benefit for personal or work‑related concerns.
- Career Growth: Opportunities for advancement within the company for dedicated employees.
Responsibilities
- Property Inspections: Conduct regular overnight inspections of the property to ensure safety and security.
- Guest Services: Check in/check out guests after hours, provide excellent customer service, and address guest needs or concerns.
- Laundry Duties: Perform laundry tasks (washing, drying, folding, organizing linens and towels) and maintain a clean, organized laundry area.
- Cleaning & Maintenance: Clean as needed (vacuuming, dusting, sanitizing public areas), stock and distribute cleaning supplies, and perform room preps for rooms not cleared during the day shift.
- Emergency Procedures: Know and follow property emergency procedures and address security needs for the property and guests.
- Other Duties as Assigned.
Qualifications
- Minimum of one year in customer service; hotel operations experience preferred.
- Strong organizational, time management, and problem‑solving skills.
- Proactive in solving problems.
Physical Requirements
- Tasks involve kneeling, squatting, standing, sitting, bending, and twisting for long periods.
- Ability to lift, push, and pull up to 20 lbs regularly, occasionally up to 50 lbs.
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors. We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify. Any form of unlawful harassment of employees or applicants for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.