The Bernard Group, Inc. is hiring: Production Supervisor, Online Large Format in

Overview

Join to apply for the Production Supervisor, Online Large Format role at The Bernard Group, Inc.

Smartpress is a 100% employee-owned, fast-growing online printing service, disrupting the traditional printing industry one innovation at a time, with a commitment to eco-friendly practices and sustainable materials. Our customers love us and we provide an easy online experience, high-quality printed products and world-class customer service. We are looking for a Production Supervisor to join our Smartpress Large Format team in Duncan, South Carolina. You’ll be part of a talented group that collaborates to deliver world-class products to our customers.

Responsibilities

• Oversee the bindery or large format department, including leadership functions, supervising, mentoring and coaching employees.
• Lead a team of bindery/large format leads and operators, ensuring efficient operation of equipment, adherence to quality standards, and timely completion of print finishing tasks.
• Train new and existing employees on machine set-up, SOPs, and process flow.
• Manage variable costs such as direct labor and materials, reduce waste, reduce re-work, and support Continuous Improvement initiatives and Core Values.
• Handle performance reviews, staff development, employee engagement, scheduling labor, and necessary disciplinary actions.

Qualifications

• A High School diploma or equivalent GED.
• A minimum of 3 years experience in a manufacturing environment; experience in the printing industry as a Production or Assembly Lead is a plus.
• OSHA 10 Hour certification a plus.

• Be able to effectively communicate, both verbally and in writing. Strong interpersonal skills including listening skills and the ability to present ideas concisely to internal and external audiences.
• Have basic computer skills, including Pace and Google.
• Be self-motivated, a fast learner, and show initiative to meet customer and corporate needs.
• Be flexible and able to reprioritize as needed based on business needs.
• Obtain strong organizational skills to handle multiple projects with detailed and accurate records.

In this position, you will

• Team Leadership: Supervise and mentor a team of bindery or large format operators, providing guidance, training, and support to ensure engagement, performance, productivity, and teamwork in a safe, inclusive environment.
• Production Planning: Collaborate with Production Leads to plan, organize, and prioritize bindery jobs based on production schedules, customer requirements, and deadlines.
• Equipment Operation: Operate and oversee bindery equipment (cutters, folders, stitchers, binders, laminators, coaters, and other finishing machinery) with proper setup and maintenance for large format workflows.
• Quality Control: Monitor output quality, troubleshoot issues, and implement corrective actions to maintain high standards of print finishing.
• Workflow Coordination: Coordinate with prepress, printing, and shipping to ensure seamless workflow and timely handoffs.
• Continuous Improvement: Identify opportunities for process improvements, cost reductions, and efficiency gains; implement best practices and workflow optimizations.
• Engagement and Development: Set high performance expectations, provide feedback, use training and skills matrices to identify and develop operators; mentor Leads for leadership growth.
• Customer Service: Collaborate with customer service to address client inquiries and ensure satisfaction with finished products, providing proactive communication.
• Safety Compliance: Enforce safety protocols and conduct trainings, inspections, and investigations to maintain a safe working environment.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Advertising Services

To get hired at The Bernard Group, you must be able to communicate effectively, be willing to admit mistakes, be accurate with the work assigned, and be adaptable to wear the hat needed to get the job done.

Thanks!

Smartpress, the Online Division of The Bernard Group, Inc.