Fred Meyer is hiring: Online Grocery Pick-Up Clerk in Sandy

Overview

Join to apply for the Online Grocery Pick-Up Clerk role at Fred Meyer.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.

As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

Responsibilities

• Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
• Provide a positive customer service experience that makes customers want to return to on-line shopping.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers' orders from Order Selector and store products in optimal temperature zones.
• Read and follow directions given in the note section; ensure quality and freshness of all items chosen.
• Communicate with customers via portable phone and respond to calls in a professional and timely manner.
• Retrieve each customer's order from staging locations and load order into customers' cars.
• Process orders through the point of sale (POS) system and handle substitutions per policy when needed.
• Maintain organization and cleanliness of staging areas and equipment; report discrepancies and equipment needs.
• Assist in training new e-Commerce team members and meet/exceed productivity standards.
• Work cooperatively in a high-paced environment and manage conflicts in a professional manner.
• Follow directions and seek assistance to resolve customer and business issues; provide support to minors, individuals with special needs, and older adults as needed.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (counting, addition, subtraction)
• Excellent oral/written communication skills

Desired Previous Experience

• Experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Benefits

• A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling through our Employee Assistance Program and financial tools and coaching
• Valuable associate discounts on purchases
• Up to $21,000 in tuition reimbursement over your career
• Training programs and diverse career pathways

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Human Resources Services