zoom
Overview Senior Product Manager at Zoom. Responsible for defining the product roadmap, prioritizing features, and collaborating cross-functionally to optimize the user experience, increase customer lifetime value, and drive revenue growth. This role champions data-driven decision making and contributes to Zoom's overall strategic vision. Ideal for a PM who thrives in a fast-paced environment with experience in ecommerce best practices and monetization strategies including user growth and activation, experimentation, product monetization and user value maximization.
Find out more about this role by reading the information below, then apply to be considered. Responsibilities
Developing and executing the eCommerce growth strategy and roadmap; prioritizing features from market, customer, and data insights. Driving user acquisition and activation, focusing on conversion rates and trial-to-paid conversions. Identifying and implementing monetization opportunities to increase revenue per customer, including upsell and cross-sell, and optimizing pricing and packaging options. Maintaining dashboards for core metrics (conversion, AOV, churn, CLTV, cart abandonment) and identifying trends and opportunities. Leading the end-to-end product lifecycle; prioritizing by impact and collaborating with Engineering, Design, Marketing, and Sales on launches and iteration. Monitoring the market landscape and current best practices; designing, running, and evaluating A/B tests to optimize key flows; partnering on product content, promotions, and merchandising. What We’re Looking For
Bring 7+ years of product management experience focused on eCommerce platforms. Applied knowledge of ecommerce best practices, user experience design, conversion optimization, and payment gateways. Understand SaaS business models, customer lifecycle management, and subscription-based revenue. Use data to interpret results, identify trends, and make well-reasoned, data-informed decisions. Work effectively with technical teams and explain technical trade-offs. Communicate clearly in writing and verbally across teams; related education or equivalent experience (advanced study welcome, not required). Experience with eCommerce platforms and CRM integrations. Familiar with marketing automation tools. MinimumSalary Range or On Target Earnings $124,000.00 – $271,200.00 In addition to base salary and/or OTE, Zoom has a Total Direct Compensation philosophy that includes base salary, bonus, and equity value. Starting pay is based on qualifications and experience. Location-based compensation ranges may vary by location. Ways of Working Our structured hybrid approach centers around offices and remote work. The work style of each role (Hybrid, Remote, or In-Person) is indicated in the job posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers perks to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to the community. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We aim to build the best collaboration platform for the enterprise across Zoom products. We’re problem-solvers, moving fast to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices and evaluating every candidate based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
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Find out more about this role by reading the information below, then apply to be considered. Responsibilities
Developing and executing the eCommerce growth strategy and roadmap; prioritizing features from market, customer, and data insights. Driving user acquisition and activation, focusing on conversion rates and trial-to-paid conversions. Identifying and implementing monetization opportunities to increase revenue per customer, including upsell and cross-sell, and optimizing pricing and packaging options. Maintaining dashboards for core metrics (conversion, AOV, churn, CLTV, cart abandonment) and identifying trends and opportunities. Leading the end-to-end product lifecycle; prioritizing by impact and collaborating with Engineering, Design, Marketing, and Sales on launches and iteration. Monitoring the market landscape and current best practices; designing, running, and evaluating A/B tests to optimize key flows; partnering on product content, promotions, and merchandising. What We’re Looking For
Bring 7+ years of product management experience focused on eCommerce platforms. Applied knowledge of ecommerce best practices, user experience design, conversion optimization, and payment gateways. Understand SaaS business models, customer lifecycle management, and subscription-based revenue. Use data to interpret results, identify trends, and make well-reasoned, data-informed decisions. Work effectively with technical teams and explain technical trade-offs. Communicate clearly in writing and verbally across teams; related education or equivalent experience (advanced study welcome, not required). Experience with eCommerce platforms and CRM integrations. Familiar with marketing automation tools. MinimumSalary Range or On Target Earnings $124,000.00 – $271,200.00 In addition to base salary and/or OTE, Zoom has a Total Direct Compensation philosophy that includes base salary, bonus, and equity value. Starting pay is based on qualifications and experience. Location-based compensation ranges may vary by location. Ways of Working Our structured hybrid approach centers around offices and remote work. The work style of each role (Hybrid, Remote, or In-Person) is indicated in the job posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers perks to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to the community. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We aim to build the best collaboration platform for the enterprise across Zoom products. We’re problem-solvers, moving fast to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices and evaluating every candidate based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
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