Office Manager Job at ServiceMaster Clean of Fraser Valley in Coweta

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

SERVPRO of Mayes and Wagoner Counties is hiring an Office Manager!

Responsibilities

• Answer phones, provide exceptional customer service, and maintain a detailed call log
• Coordinate franchise interdepartmental communication and activities
• Monitor National Accounts program compliance
• Manage subcontractor certifications, insurance, and other documentation needs
• Deliver financial reporting as needed
• Manage and disposition lead sources
• Bill customers for services, process payments, and manage accounts receivable
• Maintain an organized file system and company calendar/schedule
• Coordinate Franchise website maintenance and perform public relations activities
• Complete daily bookkeeping activities
• Manage Accounts Payable, Accounts Receivable, and cashflow
• Act as the Subject Matter Expert for all office related technology and processes
• Establish processes to ensure office Key Performance Metrics meet franchise goals
• Assist Senior Leadership Team as needed
• Perform other job duties as assigned

Position Requirements

• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 year of customer service and/or office-related experience
• Proficiency in Microsoft Office and QuickBooks Online
• IICRC certifications preferred
• Xactimate experience preferred
• Construction management experience preferred
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.